Award

Provision of Employee Assistance Program

DEPARTMENT FOR ENVIRONMENT FOOD AND RURAL AFFAIRS

This public procurement record has 1 release in its history.

Award

25 Jul 2025 at 09:35

Summary of the contracting process

The Department for Environment, Food and Rural Affairs (Defra), based in London, has awarded a contract for the Provision of an Employee Assistance Programme to PAM Wellbeing Ltd. This contract, classified under health and safety services, supports the mental health of Defra group employees, providing confidential counselling and wellbeing services. The procurement process was conducted through a selective method using a call-off from a dynamic purchasing system. The award was made on 25th July 2025, with the contract period set from 1st September 2025 to 31st August 2027. The services are to be delivered across multiple regions, including the United Kingdom and other territories. The procurement stage is complete, with a total contract value of £1,243,080.

This tender presents significant opportunities for businesses specialising in mental health and wellbeing services, particularly those capable of operating on a large scale to support diverse geographical regions. With a focus on comprehensive health support, SMEs and VCSEs with expertise in mental health counselling, legal advice provision, and wellbeing education programmes could find growth opportunities in similar future tenders. The engagement requires robust service delivery capabilities, promoting a competitive edge for enterprises offering innovative mental health support solutions.

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Notice Title

Provision of Employee Assistance Program

Notice Description

Provision of Employee assistance support service for Defra will support the mental health of Defra group employees (including agency and temporary staff). The service provides confidential advice, counselling and support to our workforce, with additional support and coaching for managers, on a wide range of both work and non work focused issues. It also provides free legal advice, critical incident support, structured professional support, wellbeing education programmes and access to an interactive wellbeing app. Counselling support is available 24/7, 365 days a year via a free helpline, with up to 6 sessions of structured counselling available for employees each year.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-10e026c8-e138-46d8-b24d-1b3ed94a1161
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/53e0882b-9951-4d73-a384-3082d726054b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services


CPV Codes

71317200 - Health and safety services

Notice Value(s)

Tender Value
£1,243,080 £1M-£10M
Lots Value
Not specified
Awards Value
£1,243,080 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jul 20257 months ago
Submission Deadline
27 May 2025Expired
Future Notice Date
Not specified
Award Date
24 Jul 20257 months ago
Contract Period
31 Aug 2025 - 31 Aug 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR ENVIRONMENT FOOD AND RURAL AFFAIRS
Contact Name
Network Procurement
Contact Email
network.procurement@defra.gov.uk
Contact Phone
03459335577

Buyer Location

Locality
LONDON
Postcode
SW1P 3JR
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

PAM WELLBEING

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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