Tender

Housing Services Advisor x 3

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

TenderAmendment

18 May 2023 at 08:37

Tender Notice
Tender

18 May 2023 at 08:16

Tender Notice
Summary of the contracting process

The Sandwell Metropolitan Borough Council is inviting tenders for Housing Services Advisor x 3. This procurement falls under recruitment services, with a contract period starting on 29th May 2023 and ending on 29th August 2023. The tender deadline for submission is Monday 22nd May 2023 at 10:00 am. The location for this opportunity is in Hybrid/Oldbury, Tipton & Rowley, West Midlands, United Kingdom. The procurement method used is an open procedure below threshold.

This tender from Sandwell Metropolitan Borough Council presents an opportunity for businesses in the services sector to provide Housing Services Advisors. Businesses with expertise in housing management functions, strong communication skills, and the ability to handle complex issues in demanding environments are well-suited for this contract. The contract provides an opportunity to work closely with the council to support tenants living in safe neighbourhoods and enhance the efficiency of housing services operations.

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Notice Information

Notice Title

Housing Services Advisor x 3

Notice Description

Job Title: Housing Services Advisor x 3 Rate of Pay: ?12.02 per hour Hours: 37 per week Location: Hybrid/ Oldbury, Tipton & Rowley Start Date: ASAP Contract type: Agency Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: Sandwell Housing Management Service has embarked on a transformation journey to refocus our resources on supporting our tenants to live and prosper in clean and safe neighbourhoods whilst prioritising those who most need our guidance and support. Following a recent restructure of the service, we are looking for Housing Services Advisors to provide planning and administration support to our Housing Services Officers, so that an effective service is in place for managing appointments and the resulting administration work. We will expect our officers to: o Assist the Housing Services Officers with planning and managing their workloads through the effective scheduling and management of appointments. o Be responsible for the effective operation of the customer appointments system, including leading on proactive communication with customers, feedback on any issues / conflicts with resource planning, resolving issues relating to missed appointments and capturing customer feedback on the service provided. o Accurately and swiftly process any administration work generated by the team e.g. processing signups, data input, data extraction. o Maintain the electronic work scheduler database, liaising with the Housing Services Coordinator with any updates/changes required. o Support lone working and similar tools to ensure the safety of Housing Services Officers. o Arrange and attend interviews when required with Housing Services Officers in order to provide support with complex cases. o Support Housing Services Officers with the arrangement and delivery of multi-agency case conferences and community meetings. You must have excellent communication skills; a strong ability to deal with complex issues; a comprehensive knowledge of housing management functions as well as the ability to work in a demanding environment. For further details about this role please refer to the Job Description and Personnel Specification. Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You must also include your agency on cost details to each submission. Stated rates must be inclusive of all known costs. No DBS is required for this role. Inside IR35. Please note this advert is also out with our Master Vendor You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. ... Additional information: The Quotation Document(s) will be made available to suppliers who Express Interest on the Sandwell Metropolitan Borough Council Tendering Portal. To access the portal please click the following link https://in-tendhost.co.uk/sandwellmbc You will be required to log into an existing account or register a new one. Once logged in, from the top menu bar click on 'Tenders' to list all the current opportunities. Once you have found the relevant opportunity you should click on 'View Details' in order to Express Interest. Closing date for submission of quotations is Monday 22nd May 2023 at 10am Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1389036e-dc4c-4526-b674-4f0e8d0f9e43
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/32e3e0f4-1e42-4d7b-ad17-4ddb6ca60529
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79600000 - Recruitment services

Notice Value(s)

Tender Value
£6,176 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 May 20232 years ago
Submission Deadline
22 May 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
29 May 2023 - 29 Aug 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B70 8SZ
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)
Local Authority
Sandwell
Electoral Ward
West Bromwich Central
Westminster Constituency
West Bromwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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