Tender

Escalation Management Tool - 3 Months

MIDLANDS & LANCASHIRE C S U

This public procurement record has 2 releases in its history.

TenderAmendment

13 Mar 2024 at 13:44

Tender Notice
Tender

24 May 2023 at 14:24

Tender Notice
Summary of the contracting process

The Midlands & Lancashire C S U is seeking a supplier to deliver an Escalation Management Tool - 3 Months. The tool aims to enhance patient flow coordination by providing real-time decision-making capabilities based on live data flows from A&E departments and ambulance services. The procurement method is an open procedure below threshold, with a tender period ending on 16th June 2023 and a contract period from 1st August 2023 to 31st October 2023. The opportunity falls under the services category, with the procurement taking place in Stoke on Trent, England.

This tender for the Escalation Management Tool represents a chance for small and medium-sized enterprises (SMEs) in the services sector to collaborate with the Midlands & Lancashire C S U. Businesses capable of providing innovative software solutions for healthcare organisations would be well-suited to compete. The supplier selected will have the opportunity to contribute to improving patient care by optimising live data flows and supporting evidence-based decision-making processes in the healthcare sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Escalation Management Tool - 3 Months

Notice Description

THIS OPPORTUNITY HAS NOT BEEN AWARDED The Escalation Management Solution (EMS+) is a tool developed by the MLCSU Regional Capacity Management Team (RCMT). The tool provides an 'at a glance' geographical presentation of escalation status across ICS's to measure pressures at strategic, tactical and operational levels, and effectively co-ordinate patient flow. Updated at a minimum of twice daily by each service provider, EMS+ delivers a detailed and accurate description of the level of pressure in all organisations delivering urgent care services to create a whole system picture, along with bed availability reporting on Care Homes, Community Services, Social Care and Mental Health on a daily basis. Real time decision-making is made possible using live data flows of information from A&E departments and the ambulance services. Armed with the relevant data, senior managers and directors are able to make informed decisions that can result in a more efficient use of resources and, ultimately, better care for patients. The tool is accessible 24/7 through an intuitive web portal and mobile app. MLCSU are committed to developing a new escalation management tool, to provide a more sophisticated tool for our ICS partners, by building on the existing functionality MLCSU are seeking to work in partnership with a supplier to deliver a new tool focussing on supporting end to end patient flow whilst optimising live data flows to enable real-time visualisation of activity and thus enabling evidence-based decision making. To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome Additional information: To view and bid please register on the atamis procurement portal: https://health-family.force.com/s/Welcome

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-138a8a70-af3b-48ab-8a8b-bafe4b8e32c3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/df77a07a-8c5f-45ac-ad36-dbbd3ffff9ad
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48215000 - Networking developers' software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Mar 20241 years ago
Submission Deadline
16 Jun 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Jul 2023 - 31 Oct 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MIDLANDS & LANCASHIRE C S U
Contact Name
Elaine Butler
Contact Email
elaine.butler2@nhs.net
Contact Phone
01782 872500

Buyer Location

Locality
STOKE ON TRENT
Postcode
ST4 4LX
Post Town
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG23 Stoke-on-Trent
Delivery Location
Not specified
Local Authority
Stoke-on-Trent
Electoral Ward
Fenton West & Mount Pleasant
Westminster Constituency
Stoke-on-Trent Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-138a8a70-af3b-48ab-8a8b-bafe4b8e32c3-2024-03-13T13:44:54Z",
    "date": "2024-03-13T13:44:54Z",
    "ocid": "ocds-b5fd17-138a8a70-af3b-48ab-8a8b-bafe4b8e32c3",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "WHISP - 188 THIS OPPORTUNITY HAS NOT BEEN AWARDED",
        "title": "Escalation Management Tool - 3 Months",
        "description": "THIS OPPORTUNITY HAS NOT BEEN AWARDED The Escalation Management Solution (EMS+) is a tool developed by the MLCSU Regional Capacity Management Team (RCMT). The tool provides an 'at a glance' geographical presentation of escalation status across ICS's to measure pressures at strategic, tactical and operational levels, and effectively co-ordinate patient flow. Updated at a minimum of twice daily by each service provider, EMS+ delivers a detailed and accurate description of the level of pressure in all organisations delivering urgent care services to create a whole system picture, along with bed availability reporting on Care Homes, Community Services, Social Care and Mental Health on a daily basis. Real time decision-making is made possible using live data flows of information from A&E departments and the ambulance services. Armed with the relevant data, senior managers and directors are able to make informed decisions that can result in a more efficient use of resources and, ultimately, better care for patients. The tool is accessible 24/7 through an intuitive web portal and mobile app. MLCSU are committed to developing a new escalation management tool, to provide a more sophisticated tool for our ICS partners, by building on the existing functionality MLCSU are seeking to work in partnership with a supplier to deliver a new tool focussing on supporting end to end patient flow whilst optimising live data flows to enable real-time visualisation of activity and thus enabling evidence-based decision making. To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome Additional information: To view and bid please register on the atamis procurement portal: https://health-family.force.com/s/Welcome",
        "datePublished": "2023-05-24T15:24:00+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "48215000",
            "description": "Networking developers' software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "ST4 4LX"
                    },
                    {
                        "postalCode": "ST4 4LX"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2023-06-16T17:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-08-01T00:00:00+01:00",
            "endDate": "2023-10-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/df77a07a-8c5f-45ac-ad36-dbbd3ffff9ad",
                "datePublished": "2023-05-24T15:24:00+01:00",
                "format": "text/html",
                "language": "en",
                "dateModified": "2024-03-13T13:44:54Z"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/Z8SP6u4v",
            "name": "Midlands & Lancashire C S U",
            "identifier": {
                "legalName": "Midlands & Lancashire C S U",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/Z8SP6u4v"
            },
            "address": {
                "streetAddress": "Heron House,120 Grove Road",
                "locality": "STOKE ON TRENT",
                "postalCode": "st4 4lx",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Elaine Butler",
                "email": "elaine.butler2@nhs.net",
                "telephone": "01782 872500"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/Z8SP6u4v",
        "name": "Midlands & Lancashire C S U"
    }
}