Award

P-0125 Warden Call Telecare Service

MANCHESTER CITY COUNCIL

This public procurement record has 1 release in its history.

Award

17 Apr 2025 at 10:54

Summary of the contracting process

Manchester City Council has completed the procurement process for the "P-0125 Warden Call Telecare Service". This contract, classified under the "Security services" industry category, involves the installation and maintenance of a telecare service that enables residents in independent living for older people schemes to access urgent support round the clock. The contract was directly awarded to Careium UK Limited and will be in effect from 1st April 2025 to 31st March 2030. The total contract value is £151,593, and the service will be delivered across England.

This tender represents significant opportunities for businesses involved in the provision of telecare and security services, particularly those that are capable of delivering robust and reliable support systems. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are specifically acknowledged as suitable for this type of contract, potentially allowing such organisations to expand their service offerings and enter new markets. Businesses specialising in innovative and responsive telecare solutions will find this contract especially beneficial for showcasing their capabilities and enhancing their market presence.

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Notice Title

P-0125 Warden Call Telecare Service

Notice Description

The Warden Call service enables call functionality between residents and off site staff 24 hours a day, 7 days a week. This ensures that when the ILO is not on site our residents can still access urgent support at any time. This is installed at all independent living for older people schemes (formally Retirement Housing Schemes)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-13fc99f7-eb55-4699-9233-6bc17685ca02
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/90c4fa6e-2d09-4849-bc3c-73783640e432
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
£151,593 £100K-£500K
Lots Value
Not specified
Awards Value
£151,593 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Apr 202510 months ago
Submission Deadline
30 Mar 2025Expired
Future Notice Date
Not specified
Award Date
30 Mar 202510 months ago
Contract Period
31 Mar 2025 - 31 Mar 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MANCHESTER CITY COUNCIL
Contact Name
Josh Ward
Contact Email
joshua.ward@manchester.gov.uk
Contact Phone
+44 1612345000

Buyer Location

Locality
MANCHESTER
Postcode
M60 2LA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

CAREIUM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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