Planning

Met Business Services (MBS) Enterprise Resource Planning (ERP), Resource Management (RM),Business Process Outsourcing Services (BPO) and Systems Integration (SI)

METROPOLITAN POLICE SERVICE

This public procurement record has 6 releases in its history.

Planning

12 Sep 2024 at 09:13

Planning

14 Aug 2024 at 08:57

Planning

08 Aug 2024 at 17:05

Planning

06 Aug 2024 at 12:48

Planning

29 Jul 2024 at 12:18

Planning

26 Jul 2024 at 12:31

Summary of the contracting process

The Metropolitan Police Service (MPS), based in London, is presently in the planning stage for a significant public procurement process titled "Met Business Services (MBS) Enterprise Resource Planning (ERP), Resource Management (RM), Business Process Outsourcing Services (BPO) and Systems Integration (SI)". This engagement focuses on identifying suppliers for future contracting opportunities within the software package and information systems category. Key dates include the final engagement end date set for December 12, 2024. MPS is actively pursuing a comprehensive market engagement exercise to build and refine their solution and inform their commercial strategy. This procurement initiative, classified under CPV codes 48000000 (Software package and information systems), 72000000 (IT services: consulting, software development, Internet and support), and 79000000 (Business services), aims to replace existing ERP and RM solutions utilized by MPS, with current contracts expiring in 2027 and 2026, respectively.

This tender offers numerous growth opportunities for businesses providing system integration, business process outsourcing, ERP technologies, and resource management solutions. Vendors from different tiers in the supply chain, including both single-specialism and multi-specialism outsource providers, are encouraged to partake, given the project's scale and complexity. Enterprises skilled in providing similar large-scale, data-sensitive service implementations for government or police organizations will find this particularly beneficial. Additionally, given the significant data handling requirements, participants will need to meet stringent cybersecurity and liability standards, including liability caps and cyber insurance. This allows businesses, including consortium bidders, an opportunity to collaborate on delivering a holistic solution, fostering innovation and improving service delivery within MPS’s essential shared services functions.

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Notice Title

Met Business Services (MBS) Enterprise Resource Planning (ERP), Resource Management (RM),Business Process Outsourcing Services (BPO) and Systems Integration (SI)

Notice Description

The Metropolitan Police Service (MPS) currently outsources transactional HR, Finance and Commercial services to Shared Services Connected Limited (SSCL), including the provision of the supporting ERP system (P-SOP). The current contract expires in September 2027. Additionally, MBS utilises Resource Management (a duties management solution) software from Zetron/NEC, with the current contract to expire December 2026. The MPS intends to re-procure this suite of services and solutions that support our frontline operations and underpin the delivery of an efficient and effective Shared Services function (both internal and through a BPO provider). Our objective is to deliver truly user centric end to end solutions, whilst getting the best value for money for the organisation. MPS is entering into a market engagement exercise to help test early hypotheses, build out our solution and inform our proposed commercial strategy. Given the scale and complexity of the requirement MPS is likely to consider consortium bids under a lead / master vendor approach. For the purposes of PME we are particularly interested in responses from: * System Integrators (SI's) * Business Process Outsource (BPO) Service Providers o Multi specialism Outsource (BPO) Service Providers o Recruitment Process Outsource (RPO) Service Providers o Payroll Outsource Service Providers * ERP technology solution providers * RM technology solution providers For the purposes of the pre-market engagement phase, MPS is keen to hear from vendors who may provide some or all of the above components and would not wish to limit responses to those solely from master vendors at this time. Therefore we encourage interest from various tiers in the supply chain. To ensure efficient use of respondents and MPS's time please consider the following prior to registration. This service is a business critical service which will involve the processing of a large amount of personal data in regard to our staff and officers. Therefore, MPS is likely to require supplier or sub-contractors to be able to agree to (as a minimum): o A general liability cap of PS20,000,000 o A liability cap in respect to loss or corruption of data and data breaches of PS20,000,000 o Cyber insurance covering losses as a result of cyber-attack and/or data breaches, of at least PS5,000,000. Respondents will have relevant experience in their area of expertise, e.g. at least three examples of when they have provided similar services of a similar value, scale, scope and complexity to a similar (or larger) sized government, police organisation or other organisation. Respondents capable of providing a significant number of vetted staff to enable them to provide this service Respondents will be required to allow MPS to undertake a full financial assessment Additional information: The initial market engagement has been conducted but further engagement in Resource Management is required, if you are interested please see COUPA event #1807. Short description The Metropolitan Police Service (MPS) is entering into a market engagement exercise to engage with potential suppliers of the MPS's future contracting opportunities for the supply of Met Business Services (MBS) solution which includes, * Business Process Outsourcing (BPO) Services, * Enterprise Resource Planning (ERP) Solution / Software, * Resource Management (RM) Solution/ Software, * Systems Integration Services (for the above scope). Open for NDA Submission - Now PME/IME pack issued to NDA suppliers from 7th August Recommended deadline for NDA Submission Deadline 23rd August 2024 by 14h00 PME/IME Submission Deadline 30th August 2024 by 14h00 **This part is closed****

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-163ab309-f426-4fba-b547-57658ad83ba1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/98e71688-605a-4f67-b27b-b978db7b3c16
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planned Procurement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Sep 20241 years ago
Submission Deadline
Not specified
Future Notice Date
12 Dec 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
METROPOLITAN POLICE SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW6 6LT
Post Town
North West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI72 Brent
Delivery Location
TLI London

Local Authority
Brent
Electoral Ward
Queens Park
Westminster Constituency
Queen's Park and Maida Vale

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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