Award

KMCIT-099 Service Management and User Portal

KIRKLEES COUNCIL

This public procurement record has 3 releases in its history.

Award

17 Apr 2019 at 12:53

Award Notice
Tender

08 Mar 2019 at 13:03

Tender Notice
Tender

05 Mar 2019 at 13:05

Tender Notice
Summary of the contracting process

The procurement process is for the "KMCIT-099 Service Management and User Portal" project initiated by Kirklees Council, based in Huddersfield, England. The project falls within the IT services industry, specifically focusing on software development and support. The procurement was conducted using an open procedure, with the tender period concluding on 25th March 2019. The total contract value is £75,000, with the contract period commencing on 1st April 2019 and extending to 31st March 2024.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) in the software development sector, particularly those offering service management solutions. Companies that can provide comprehensive support for incident, request, and problem management, as well as training and implementation services, would be well-positioned to compete effectively for the contract with Kirklees Council.

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Notice Information

Notice Title

KMCIT-099 Service Management and User Portal

Notice Description

To further increase the ability for end users to be able to self-serve and IT professionals and partner agencies to suitably manage Requests, Incidents and Problems and Change Kirklees council are looking for a suitable Service management software and User Portals. Service management Software comprising: Incident management, Request management, Problem Management, Change management, User Portal and Implementation and Training.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-17c9f260-afe3-4f1e-a3c9-05aba48a4a9b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/062609f6-6e3c-4b24-91a9-725152cd093a
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
Not specified
Awards Value
£114,205 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Apr 20196 years ago
Submission Deadline
25 Mar 2019Expired
Future Notice Date
Not specified
Award Date
31 Mar 20196 years ago
Contract Period
31 Mar 2019 - 31 Mar 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
KIRKLEES COUNCIL
Contact Name
James Lawson
Contact Email
james.lawson@kirklees.gov.uk
Contact Phone
+44 1484221000

Buyer Location

Locality
HUDDERSFIELD
Postcode
HD2 1YF
Post Town
Huddersfield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE44 Calderdale and Kirklees
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Kirklees
Electoral Ward
Dalton
Westminster Constituency
Huddersfield

Supplier Information

Number of Suppliers
1
Supplier Name

ALEMBA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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