Award

Case Management System

H M REVENUE & CUSTOMS

This public procurement record has 2 releases in its history.

AwardUpdate

01 May 2020 at 13:44

Award Notice
Award

01 May 2020 at 13:23

Award Notice
Summary of the contracting process

The procurement process involves H M Revenue & Customs seeking suppliers for a Case Management System designed to process Freedom of Information Requests and other correspondence. The contract, valued at £306,861, falls under the IT services category (CPV code 72000000) and was awarded through a selective procurement method as part of a framework agreement. The tender period concluded on 3 April 2020, with the contract period running from 19 April 2020 to 18 April 2021. The provision of services is intended for delivery across various locations, including the United Kingdom and British Oversea Territories.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) specialising in IT services, particularly those with experience in consulting, software development, and support. Companies capable of meeting the specific requirements for implementing a case management system and managing public sector communications are encouraged to participate, leveraging their expertise to build strategic partnerships within government contracting frameworks.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Case Management System

Notice Description

Case Management System for the processing of Freedom of Information Requests - Ministerial Correspondence, Parliamentary Questions and Subject Access Requests

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-18360f1f-5c82-494d-b972-6c3041a8544d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fac7fc32-2721-4af5-b23f-8bd0f9f59a8d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£306,861 £100K-£500K
Lots Value
Not specified
Awards Value
£306,861 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 May 20205 years ago
Submission Deadline
3 Apr 2020Expired
Future Notice Date
Not specified
Award Date
2 Apr 20205 years ago
Contract Period
18 Apr 2020 - 18 Apr 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TELFORD
Postcode
TF3 4NT
Post Town
Telford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
Not specified
Local Authority
Telford and Wrekin
Electoral Ward
Malinslee & Dawley Bank
Westminster Constituency
Telford

Supplier Information

Number of Suppliers
1
Supplier Name

FIVIUM

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-18360f1f-5c82-494d-b972-6c3041a8544d-2020-05-01T14:44:37+01:00",
    "date": "2020-05-01T14:44:37+01:00",
    "ocid": "ocds-b5fd17-18360f1f-5c82-494d-b972-6c3041a8544d",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "SR349622857",
        "title": "Case Management System",
        "description": "Case Management System for the processing of Freedom of Information Requests - Ministerial Correspondence, Parliamentary Questions and Subject Access Requests",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 306861,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2020-04-03T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2020-04-19T00:00:00+01:00",
            "endDate": "2021-04-18T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-GOR-D25",
            "name": "H M Revenue & Customs",
            "identifier": {
                "legalName": "H M Revenue & Customs",
                "scheme": "GB-GOR",
                "id": "D25"
            },
            "address": {
                "streetAddress": "Ironmasters Way",
                "locality": "Telford",
                "postalCode": "TF3 4NT",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Baljinder Sall",
                "email": "baljinder.sall@hmrc.gov.uk",
                "telephone": "03000 573872"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-349803788",
            "name": "Fivium Ltd",
            "identifier": {
                "legalName": "Fivium Ltd",
                "scheme": "GB-COH",
                "id": "349803788"
            },
            "address": {
                "streetAddress": "15 Adam Street London WC2N 6AH"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-D25",
        "name": "H M Revenue & Customs"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-18360f1f-5c82-494d-b972-6c3041a8544d-1",
            "status": "active",
            "date": "2020-04-03T00:00:00+01:00",
            "datePublished": "2020-05-01T14:23:49+01:00",
            "value": {
                "amount": 306861,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-349803788",
                    "name": "Fivium Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2020-04-19T00:00:00+01:00",
                "endDate": "2021-04-18T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/fac7fc32-2721-4af5-b23f-8bd0f9f59a8d",
                    "datePublished": "2020-05-01T14:23:49+01:00",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2020-05-01T14:44:37+01:00"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "description": "Call off agreement and schedules",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/94388f65-608b-4198-88ac-67a1bc0042e7",
                    "format": "application/pdf"
                },
                {
                    "id": "3",
                    "documentType": "contractSchedule",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/cf07e617-5746-41af-9a40-ea056cf567fc",
                    "format": "application/pdf"
                },
                {
                    "id": "4",
                    "documentType": "contractSchedule",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/7543ea8b-abd9-4d20-82ff-9cf4d7db57c9",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                },
                {
                    "id": "5",
                    "documentType": "contractSchedule",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/5c799a13-6c68-4620-85ed-6f638812daf6",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                },
                {
                    "id": "6",
                    "documentType": "contractSchedule",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/8872944c-c71b-4ca9-b8b0-32c7c7f21039",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                },
                {
                    "id": "7",
                    "documentType": "contractSchedule",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/718e7cc9-b2dd-48f6-893a-9a777da432e6",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                }
            ]
        }
    ]
}