Award

Technology Enabled Care Services (TECS)

KENT COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Award

19 Oct 2023 at 10:03

Award Notice
Tender

09 Dec 2022 at 12:54

Tender Notice
Summary of the contracting process

The Kent County Council is seeking a partner to deliver its Technology Enabled Care Services (TECS) to enhance social care delivery. The contract, valued at £28 million, involves implementing a county-wide service promoting independent living and utilising digital technology. Interested parties must submit their proposals by 9th January 2023 via the Kent Business Portal.

This tender presents an opportunity for businesses in the health, social work, and related services sectors to collaborate with Kent County Council. The procurement method is a selective, negotiated procedure, with a contract period spanning from September 2023 to September 2028. Businesses with expertise in digital technologies, culture change management, and data utilisation are well-suited to compete for this contract, which aims to drive innovation in adult social care delivery.

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Notice Information

Notice Title

Technology Enabled Care Services (TECS)

Notice Description

Kent County Council are looking to commission a suitably qualified Partner to deliver its innovative new Technology Enabled Care Service. The contract will be awarded for 5 years with option to extend for a further 2 years. The service will form a cornerstone of the delivery of KCC's Adult Social Care approach, Making a Difference every Day (MADE), which seeks to drive consistent, high quality, person-centred and innovative support. Technology Enabled Care will underpin our future care and support delivery and is critical to the Authority's vision for the social care and health landscape in Kent. The Technology Enabled Care Service will harness the potential benefits of digital technology to promote independent living and optimise a person's outcomes. Since March 2022, KCC has worked with a Partner to trial the principles of a Technology Enabled Care Service in a build and test project which operated in the East Kent area. The build and test has delivered excellent learning opportunities and understanding of the full potential associated to technology, and has informed the service specification for our county-wide Technology Enabled Care Service. In addition, we have undertaken market engagement throughout August and during September held 121 meetings with providers to work through key questions, all in which have informed the specification. The draft specification was shared with the market for comment during October. There has been a co-production group working with us to design the service, specification and will play a key role in the procurement and implementation of the service. KCC now wishes to appoint a Partner who will lead the implementation of the county-wide Technology Enabled Care Service, incorporating the delivery of a mobilisation from existing service provision, delivery of a wide range of digital technologies and apps, culture change management, utilising data and benefits realisation. The chosen Partner will work in a co-production approach with KCC and Kent residents to design and implement a service which aligns to our MADE approach. The contract has been estimated at the value for adult social care however during the contract term it is expected that there will be opportunities with Health, Children's and District Councils to grow the service. We will consider consortia or where a lead Partner subcontracts and encourage Partners to consider working with SMEs. In the first instance, Partners can register an interest and to obtain additional information via the Proactis. Submissions are due via the Kent Business Portal by 9 January 2023. Please allow adequate time for uploading documents and to dispatch the electronic responses well in advance of the closing tie to avoid last minute problems. Interested Partners are also asked to direct any questions via 'messages' feature within the Portal.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-187398c5-1d66-409a-bd17-e2bfb7816db1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7d83d38a-1518-4651-a1e6-0d34cf13e2df
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£28,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£16,562,766 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
19 Oct 20232 years ago
Submission Deadline
9 Jan 2023Expired
Future Notice Date
Not specified
Award Date
29 Sep 20232 years ago
Contract Period
30 Sep 2023 - 30 Sep 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
KENT COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MAIDSTONE
Postcode
ME14 1XQ
Post Town
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Maidstone
Electoral Ward
Penenden Heath
Westminster Constituency
Maidstone and Malling

Supplier Information

Number of Suppliers
1
Supplier Name

PA CONSULTING

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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