Award

Payment by Exception

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

27 Feb 2025 at 15:37

Summary of the contracting process

H M Revenue & Customs (HMRC) has completed the procurement process for the "Payment by Exception" service, aimed at providing banking services to a segment of its customers who lack access to a bank account. The contract, valued at £75,000, was awarded to Post Office Limited. The direct award procurement method was utilised, and the contract will span from February 25, 2025, to February 24, 2035. The procurement falls under the services category and targets the financial services industry within the United Kingdom.

This tender provides substantial opportunities for businesses involved in providing alternative banking services, particularly those capable of managing tight controls and strict eligibility criteria. Larger businesses with a robust infrastructure in the financial services sector would find this contract beneficial for expansion and increased market presence. Small and medium-sized enterprises (SMEs) and social enterprises were considered unsuitable for this tender, indicating a preference for larger, more established suppliers capable of managing the scope of HMRC’s requirements.

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Notice Title

Payment by Exception

Notice Description

The requirement is for a 'payment by exception' mechanism to pay a very small proportion of HMRC's child benefit, guardians allowance and / or tax credit customers who do not have access to a bank account. This will give them access to monies they are entitled to and the process is subject to tight controls, governed by strict eligibility criteria.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1b0a088d-d619-46d6-9d1a-09c160909a17
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c93c391c-eb82-411a-94bf-4599fd369fce
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Direct Award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66110000 - Banking services

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
Not specified
Awards Value
£75,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Feb 202512 months ago
Submission Deadline
24 Feb 2025Expired
Future Notice Date
Not specified
Award Date
24 Feb 20251 years ago
Contract Period
25 Feb 2025 - 24 Feb 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified

Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

POST OFFICE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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