Award

Information Technology Service Management (ITSM)

DURHAM UNIVERSITY

This public procurement record has 2 releases in its history.

Award

25 Nov 2019 at 09:15

Award Notice
Tender

09 Aug 2019 at 14:32

Tender Notice
Summary of the contracting process

Durham University has awarded a contract for Information Technology Service Management (ITSM), valued at £653,616, following an open tender process. This contract covers services such as help desk management, IT consultancy, business analysis, and project management, with a contract period running from 1 March 2020 to 28 February 2022. The tender, which was first published on 9 August 2019, originally closed for submissions by 10 September 2019. Services are to be delivered to a specified address in Durham, England, and the overall contract was part of the procurement category focused on IT services.

This contract offers significant opportunities for SMEs specialising in IT services, particularly those skilled in consulting, software development, and support. Businesses that excel in areas such as project management and help desk operations are well-positioned to compete for similar contracts. The open procurement method employed allows for broader participation, encouraging diverse suppliers to engage and contribute to enhancing IT service delivery within the educational sector.

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Notice Information

Notice Title

Information Technology Service Management (ITSM)

Notice Description

Information Technology Service Management (IT SM) Contract including Help Desk Management, IT Consultancy, Business Analysis,and Project Management.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1e11c571-2aaa-47e8-99ee-31d534fa7bf5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/13336b4f-7695-40ce-8ab9-bbdb1369d4c3
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£800,000 £500K-£1M
Lots Value
Not specified
Awards Value
£653,616 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
25 Nov 20196 years ago
Submission Deadline
10 Sep 2019Expired
Future Notice Date
Not specified
Award Date
24 Oct 20196 years ago
Contract Period
1 Mar 2020 - 28 Feb 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DURHAM UNIVERSITY
Contact Name
David Armstrong
Contact Email
procurement.office@durham.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
DURHAM
Postcode
DH1 3LE
Post Town
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
Not specified
Local Authority
County Durham
Electoral Ward
Durham South
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

WATERSTONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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