Award

Consolidated ERP Solution: Unity Programme - Technology (including ERP) & Technical Delivery Partner

H M REVENUE & CUSTOMS

This public procurement record has 4 releases in its history.

AwardUpdate

15 Nov 2024 at 16:34

AwardUpdate

15 Nov 2024 at 11:13

Award

15 Nov 2024 at 11:01

Tender

15 Dec 2023 at 17:08

Summary of the contracting process

HM Revenue & Customs (HMRC), in collaboration with the Department for Transport (DfT) and the Ministry of Housing, Communities and Local Government (MHCLG), has awarded a contract for the Unity Programme aimed at delivering a consolidated ERP solution. This procurement process took place under a competitive procedure with negotiation and concluded with the awarding of the contract to Concur Holdings (Netherlands) B.V. The overall contract value is £12,317,422 and covers a period from 1st November 2024 to 31st October 2034. The project is set in London and falls under the industry category of 'Industry specific software package'. The procurement aims to enable the technical transformation required to deliver shared services in Finance, Procurement, Human Resources, and Payroll using a Cloud-based SaaS ERP platform. Relevant postal code: SW1A 2BQ.

This procurement presents significant opportunities for businesses specialising in ERP solutions, cloud technology, and IT services. Small and Medium-sized Enterprises (SMEs) particularly stand to benefit, as the contract's suitability criteria include SMEs. The comprehensive nature of the Unity Programme, encompassing financial systems, transaction processing, HR, and payroll services, among others, means that firms with expertise in these areas can potentially secure further roles in system integration, data migration, and technical support, fostering long-term growth and partnership with major government entities.

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Notice Title

Consolidated ERP Solution: Unity Programme - Technology (including ERP) & Technical Delivery Partner

Notice Description

In March 2021, Government Business Services launched the 'Shared Services Strategy for Government (SSfG): 2022 and Beyond'. This strategy created the concept of five clusters of departments, each cluster sharing a common set of process, common cloud-based ERP and ancillary systems and a single shared service centre to deliver corporate services across Finance, Procurement, Human Resources (HR) and Payroll. This direction has led each cluster to set up a programme team with associated governance and steering oversight to: 1. Combine the process design and operational model thinking to deliver a centralised single shared service model; and 2. Define and deliver a standard systems architecture that can support the in-scope business process (Finance, Procurement, HR and Payroll). The Unity Cluster programme has been commissioned to deliver the SSfG strategy for the following Departments and their associated agencies and relevant Arms Length Bodies (ALBs): * HM Revenue and Customs (HMRC); * Department for Transport (DfT); and * Ministry of Housing, Communities and Local Government (MHCLG) The objectives of the Unity programme are to: * Design and operate a centralised Finance, Procurement, HR and Payroll shared service function; * Operate a standard set of processes that are fit for the purposes of all Unity Departments; * Design, build, deploy and operate a standard, single set of systems that are scaled to the future and that deliver performant services underpinning the business processes; and * Migrate data from the Unity Departments' existing systems to the new target Unity systems such that each business process continues to operate without disruption. This contract has been awarded to procure the goods (i.e. Software) that are required to enable the technical transformation of the Unity cluster. The Authority has procured a combined single instance Software-as-a-Service (SaaS) Solution to ensure the delivery of high quality, value for money (VfM), shared Finance, Procurement, HR and Payroll services which meet the needs of service users. Note that this contract has been awarded as a Direct Award, in order to deliver the Travel & Expenses software as part of the overall ERP package. The Travel & Expenses software is a key component of the overall ERP solution that is to be delivered by the successful supplier SAP (UK) Limited. During the Competitive Procedure with Negotiation procurement exercise to appoint an ERP supplier, In order to meet the objectives of the SSfG, outcomes and user needs of the Departments within the Unity Programme, the Programme has purchased a Cloud-based service, leveraging the capabilities offered by a SaaS ERP platform and associated technologies.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-20000d02-f4a0-46dc-b343-b1bbcd9c410b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a3e1797e-d634-448e-967c-7075f19ea433
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

48100000 - Industry specific software package

48217000 - Transaction-processing software package

48219300 - Administration software package

48441000 - Financial analysis software package

48442000 - Financial systems software package

48450000 - Time accounting or human resources software package

48490000 - Procurement software package

72000000 - IT services: consulting, software development, Internet and support

79211110 - Payroll management services

79211120 - Sales and purchases recording services

79631000 - Personnel and payroll services

Notice Value(s)

Tender Value
£12,317,422 £10M-£100M
Lots Value
Not specified
Awards Value
£12,317,422 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Nov 20241 years ago
Submission Deadline
15 Jan 2024Expired
Future Notice Date
Not specified
Award Date
30 Sep 20241 years ago
Contract Period
1 Nov 2024 - 31 Oct 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CONCUR HOLDINGS (NETHERLANDS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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