Notice Information
Notice Title
Supply of Adjudication, Contact Centre and Integration services for the Single Independent Appeals Service (SIAS)
Notice Description
UPDATE - 30.05.2024 - The Supplier Engagement Events detailed in section 4 and 5 of the PTME 2 have been cancelled. These roundtable events will no longer be taking place, however, we are still seeking final written feedback and answers to our voluntary questions listed in Section 8 of the PTME 2 document. Following receipt of written responses, the Department may decide to hold roundtable events at a later date, which we will advertise through the engagement notice. ----------------------------------------------------------------------------------------------------------------------- This Pre-Tender Market Engagement (PTME) seeks information in preparation for the potential procurement of a Supplier or Suppliers to provide a Single Integrated Parking Appeals Service (SIAS) for the Private Parking Sector. This PTME will explore the practical implications and appetite within the market of having separate business services suppliers and identify whether there is sufficient demand to provide integration services within such a model. The Authority is keen to understand if and how the quality of SIAS as a complete service would be impacted both from a user perspective and from a contract management perspective. We welcome views on the most preferred contracting model(s) from Potential Suppliers. The Authority is keen to understand what level of contact centre support is typically offered to clients when adjudication services are being used. Please find the PTME Document attached for further detail. If you have any issues accessing the document, please contact commercialtenders@levellingup.gov.uk
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-20a27cd1-61b9-474c-b2c8-ca297d4fb73d
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/6927e30f-8b21-4db3-9949-fbc374b8111b
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Not specified
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
75 - Administration, defence and social security services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
75112000 - Administrative services for business operations
79100000 - Legal services
79900000 - Miscellaneous business and business-related services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 20 Jun 20241 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 24 Jun 2024Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES
- Contact Name
- John Holding
- Contact Email
- commercialtenders@levellingup.gov.uk
- Contact Phone
- 07545786852
Buyer Location
- Locality
- LONDON
- Postcode
- SW1P 4DF
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/6927e30f-8b21-4db3-9949-fbc374b8111b
20th June 2024 - Early engagement notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/83ae7367-fc5a-4278-814a-eaaa660dd6da
Pre-Tender Market Engagement Document (PTME) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/6e5098a7-085d-495e-995d-01dae2ab903e
Supplier Round Table - PTME presentation -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/d582cddb-3bb1-475c-81a4-76ff589214a3
Pre-Tender Market Engagement Document (PTME) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/058c38ba-3c58-4aa8-bcab-933a2d1d8de2
Supplier Questions from PTME 2 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/9f8d1736-e808-4259-9442-ab2e093fa83e
PTME 2 Suppliers Questions and Answers
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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