Tender

Income Officers TEMP 138 DB

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

TenderAmendment

02 Aug 2019 at 14:23

Tender Notice
Tender

01 Aug 2019 at 14:46

Tender Notice
Summary of the contracting process

The Sandwell Metropolitan Borough Council is currently conducting a procurement process for the position of Income Officers under the title "Income Officers TEMP 138 DB." This opportunity falls within the services industry, specifically the category of supplying personnel, including temporary staff. Located at 335 - 337 High Street, Court House, West Bromwich, this tender is at the open procedure stage, which is below threshold. The deadline for submissions is set for 9 August 2019 at 17:00, and the anticipated start date for the contract is 19 August 2019, continuing until 15 November 2019.

This tender represents a significant opportunity for businesses specialising in personnel supply, particularly those with expertise in debt management and housing services. Companies capable of providing skilled professionals in arrears recovery and possessing a good understanding of customer interaction are particularly well-suited to compete for this contract. Interested parties are encouraged to engage with the In-tend e-Tendering System to express their interest and access further documentation required for submission.

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Notice Information

Notice Title

Income Officers TEMP 138 DB

Notice Description

INCOME OFFICER Rate of Pay:- Paid at Band E (PS12.37 ph to worker). As we expect all duties of the role to be undertaken, the manager is happy to pay PS13.99 ph to worker. Hours:- 37 hours per week and the working hours are: Monday to Thursday 9.00am to 5.30pm and Friday is 9.00am to 5.00pm Start Date: ASAP Contract type: Agency Location: 335 - 337 High Street, Court House, West Bromwich Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: We are seeking people with debt management or arrears recovery experience, good telephone manner and customer facing experience. Experience in housing, in particular the recovery of rent arrears and PSED (Public Sector Equality Duty) or the pre-action protocol is required. Permanent workers are required to carry out home visits to try and obtain contact with our customers if we have no response from letters and phone calls. They are required to identify any risks and then carry out home visits alone to try and establish contact and identify any problems within the household. If there are any risks identified then officers are required to visit in twos. All visits are logged via a system called Jontek so our officers will log in and out of a system and record what visits they have carried out and completed for their own safety. If they do not make contact within a certain timescale then the officer will be contacted to ensure they are safe and well. All visits are logged in the office before leaving and a route planner is left so we are aware of an officers whereabouts. Please can the agencies send over a CV, 2x up to date references, copy of Terms and Conditions and a will include a driving licence check, including proof of business insurance and MOT. No DBS is required for this role. Please note this advert is also out with our Master Vendor The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: Friday 9 August 17.00 hrs Additional information: Please note this advert is also out with our Master Vendor The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-239929f3-e696-4d6c-a214-9e3673b2b543
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/835c16db-e85a-4bad-8abc-780928156992
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Aug 20196 years ago
Submission Deadline
9 Aug 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
18 Aug 2019 - 15 Nov 2019 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Debbie Bagnall
Contact Email
debbie_bagnall@sandwell.gov.uk
Contact Phone
0121 569 4680

Buyer Location

Locality
WEST MIDLANDS
Postcode
B70 8SZ
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)
Local Authority
Sandwell
Electoral Ward
West Bromwich Central
Westminster Constituency
West Bromwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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