Award

CONTRACT FOR INTEGRATED SOCIAL CARE CASE MANAGEMENT SYSTEM

GATESHEAD COUNCIL

This public procurement record has 2 releases in its history.

Award

15 Jul 2020 at 15:42

Award Notice
Tender

31 Jul 2019 at 09:18

Tender Notice
Summary of the contracting process

The Gateshead Council is seeking to procure an Integrated Social Care Case Management System with a value of £2,330,420. This open tender process, initiated on 31st July 2019, is part of the goods category and primarily falls under the IT services classification. The contract aims to deliver a comprehensive software solution covering case management, document management, finances, commissioning, and various client and supplier portals. The tender period concluded on 30th September 2019, with the contract period starting from 1st June 2020 until 31st May 2027. The successful bidder for this contract was Servelec Social Care Ltd.

This procurement presents significant opportunities for businesses, particularly those specialising in software development and IT services. Companies with experience in integrated solutions for social care are well-suited for this tender, as the system needs to demonstrate interoperability, performance reporting, and administration capabilities. Small to medium-sized enterprises (SMEs) may find competitive advantages in this sector, given the suitability criteria, which favour their inclusion in the bidding process. Interested suppliers should be prepared to showcase their proven track record in providing similar software solutions.

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Notice Information

Notice Title

CONTRACT FOR INTEGRATED SOCIAL CARE CASE MANAGEMENT SYSTEM

Notice Description

The Council required a proven fully integrated solution to provide a system from contact to assessment to commissioning and payments of service provision to include: * Case management * Document management * Social Care and Early Help Finance * Commissioning * Client, professional and supplier portals * Interfacing, integration and interoperability * Performance and reporting * System administration Tender documents were available to download from the NEPO Portal at www.nepo.org

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-25254c88-29dc-4939-89da-4addf723a0cd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/31d60557-64ed-46e8-99d4-ee7682b88256
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£2,330,420 £1M-£10M
Lots Value
Not specified
Awards Value
£1,905,560 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jul 20205 years ago
Submission Deadline
30 Sep 2019Expired
Future Notice Date
Not specified
Award Date
27 May 20205 years ago
Contract Period
31 May 2020 - 31 May 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GATESHEAD COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GATESHEAD
Postcode
NE8 1HH
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
Gateshead
Electoral Ward
Bridges
Westminster Constituency
Gateshead Central and Whickham

Supplier Information

Number of Suppliers
1
Supplier Name

SERVELEC SOCIAL CARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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