Tender

Request for Quotation for the Provision of Annual Tenants and Leaseholder Satisfaction Survey To Slough Borough Council

SE SHARED SERVICES

This public procurement record has 1 release in its history.

Tender

14 Sep 2017 at 08:37

Tender Notice
Summary of the contracting process

Slough Borough Council, represented by SE Shared Services, has initiated a tender process titled "Request for Quotation for the Provision of Annual Tenants and Leaseholder Satisfaction Survey." This procurement, classified under the monitoring and control services industry, is located in Slough, Berkshire, United Kingdom. The tender period concludes on 5th October 2017, and the contract is expected to commence on 31st October 2017, running until 12th May 2018. The survey aims to gather feedback from approximately 7,348 households, focusing on achieving a statistically significant response rate, especially from leaseholders.

This tender presents a valuable opportunity for businesses specialising in survey research and analytics, particularly those with experience in housing and community feedback projects. Companies that can demonstrate the capability to engage diverse communities, including mobile home residents, will be particularly well-suited for this contract. The procurement method indicates a competitive process, and businesses classified as SMEs or VCSEs are encouraged to apply, indicating an inclusive approach toward ensuring a broad range of potential bidders.

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Notice Information

Notice Title

Request for Quotation for the Provision of Annual Tenants and Leaseholder Satisfaction Survey To Slough Borough Council

Notice Description

Slough Borough Council invites quotations for the provision of resident satisfaction surveys of all of the council's tenants (6,020 households) and leaseholders (1,328 households). The service has carried out annual satisfaction surveys since 2013 however, no company has managed to achieve a statistically significant return of leaseholder surveys. The timing of this survey has been influenced by the Leasehold Services Team as the best time of year to survey leaseholders as it sits outside of the service charge invoicing/consultation process. We require the research company to carry out a three wave postal survey with all council tenants and leaseholders. Surveys must be delivered to all of the council's tenants and leaseholders, resulting in a statistically significant response rate to give confidence that the feedback is representative of the ward/area. The survey must be carried during the months January and February 2018 and the results reported by 31 March 2018. It should be noted that, whilst the stock numbers in the Colnbrook and Poyle ward are low, they consist mainly of mobile home bases to accommodate the traveller community and it is important to gain feedback from that community in order to tailor the service to meet their needs. Additional information: Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-26043c38-0f9e-4ff1-bef1-144e6142be36
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d951e74b-b8dc-4b7c-8214-ab441c721b0f
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

80 - Education and training services

98 - Other community, social and personal services

CPV Codes

71700000 - Monitoring and control services

80500000 - Training services

98500000 - Private households with employed persons

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Sep 20178 years ago
Submission Deadline
5 Oct 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Oct 2017 - 12 May 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SE SHARED SERVICES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BERKSHIRE
Postcode
SL1 3UF
Post Town
Slough
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ15 Berkshire East
Delivery Location
TLJ South East (England)
Local Authority
Slough
Electoral Ward
Chalvey
Westminster Constituency
Slough

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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