Tender

Unified Communications Integration

THE HORNIMAN PUBLIC MUSEUM AND PUBLIC PARK TRUST

This public procurement record has 7 releases in its history.

TenderAmendment

23 May 2023 at 15:00

Tender Notice
TenderAmendment

19 May 2023 at 07:46

Tender Notice
TenderAmendment

10 May 2023 at 11:02

Tender Notice
TenderAmendment

10 May 2023 at 08:14

Tender Notice
TenderAmendment

05 May 2023 at 08:33

Tender Notice
TenderAmendment

27 Apr 2023 at 16:08

Tender Notice
Tender

27 Apr 2023 at 15:59

Tender Notice
Summary of the contracting process

The Horniman Public Museum and Public Park Trust has issued a tender with the title "Unified Communications Integration" for the procurement of an integrated unified communications solution that includes telephony, video conferencing, and messaging services. The procurement process is currently at the active stage, with a tender deadline of Friday 2nd June 2023 at 12:00 (noon) GMT. The procurement is for integrated telecommunications services in the goods category, with a contract period lasting from 3rd July 2023 to 24th November 2026. The tender invites businesses to submit proposals electronically to Jonathan Whitson Cloud.

This tender presents an opportunity for businesses offering telecommunication services and solutions to compete for a contract to design, implement, and support a unified communications environment for the Horniman Public Museum and Public Park Trust. Small and medium-sized enterprises (SMEs) with expertise in integrated telecommunications services would be well-suited to compete for this tender. The contract requires a focus on financial costings, user experience, and training delivery, making it suitable for businesses with experience in providing comprehensive communication solutions tailored to specific business needs.

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Notice Information

Notice Title

Unified Communications Integration

Notice Description

The purpose of this document is to invite tenders for a single contract to design, implement and support to adoption an integrated unified communications (UC) solution. The solution will include integration with Microsoft 365 Teams, Outlook and SharePoint, but other elements may be included. The solution will include a call time package of international, national and internal VoIP telephony, as well as supporting video meetings/conferencing, SMS messaging and internal messaging 'chat'. The objectives of the contract are: To design and implement a cost effective unified communication environment suitable for a wide range of complex business needs To provide training and support for both a small group of administrators and the Horniman Staff body such that the Horniman gets best use of the environment as built. Applicants should provide, and will be scored on: Finance (40% of score) Applicants should provide clear costings for: 1. The initial and annual cost of all licencing, including any additional Microsoft licences, 2. A bundle/package of telephony minutes, international and national 3. Horniman Admin/IT team training 4. End User training 5. Design and implementation costs User Experience (40% of score) 6. Applications should include a description of the role that Microsoft 365 tools, especially Teams, Outlook, and SharePoint will play in their solution. 7. Applicants should provide descriptions of how the Telephony Use Case Scenarios will be serviced. See Appendix 1 8. Applicants should describe how they will ensure the optimum quality for voice and video calls, 9. Applicants should state where handsets, headphones or other peripherals fit in their solution, including whether they will use the Horniman's holding of VVX300 handsets. Training (20% of score) 10. Applications should describe a training approach for training: a. system admins b. end users 11. The training plans should include: a. The degree to which the training will be bespoke to the Horniman, which is preferred if it can be offered at a reasonable cost b. The types of learning to be offered c. The retention and re-usability of the training materials Formal tender submissions must be received by 12:00 (noon) Friday 2nd June 2023. Tender submissions should be made electronically to Jonathan Whitson Cloud (jwhitsoncloud@horniman.ac.uk). We do not expect hardcopy submissions. Documents may be sent in MS Word or PDF format. Video presentations of under 5 minutes in duration are also welcome, but are not essential.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-26a9cd84-251f-4d41-8ab2-e9d32b73c01b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f5d195d7-9c64-4e14-8181-3b77f4271ec0
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64227000 - Integrated telecommunications services

Notice Value(s)

Tender Value
£20,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 May 20232 years ago
Submission Deadline
9 Jun 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Jul 2023 - 24 Nov 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE HORNIMAN PUBLIC MUSEUM AND PUBLIC PARK TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE23 3PQ
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London
Local Authority
Lewisham
Electoral Ward
Forest Hill
Westminster Constituency
Lewisham West and East Dulwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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