Award

EEAST - Payroll Services (24-T17)

EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST

This public procurement record has 1 release in its history.

Award

11 Jul 2025 at 15:17

Award Notice
Summary of the contracting process

The East of England Ambulance Service NHS Trust, headquartered in Bedford, has completed the award phase for a procurement process related to payroll and pension administration services under the title "EEAST - Payroll Services (24-T17)". This contract, classified under the CPV code for payroll management services, sought suppliers capable of managing payroll via the NHS Electronic Staff Records system. The procurement was carried out using an open procedure above the threshold, ensuring a competitive process. The contract, valued at £2,850,000, is awarded to The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust, and it will run from 1 April 2025 to 31 March 2030. This contract was published on 11 July 2025 following the procurement closing at the end of September 2024.

This tender presents significant business opportunities for organisations specialising in payroll and pension services, particularly those with expertise in NHS systems and protocols. Although the contract has been awarded, businesses in this industry can benefit from understanding the opportunities within the public health sector, which demands reliable and compliant payroll solutions. Companies proficient in adapting to regulatory changes and managing large-scale payroll operations, like those required by NHS Trusts, are well-suited to pursue similar future opportunities, which could offer pathways to business growth and diversification within the public sector.

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Notice Information

Notice Title

EEAST - Payroll Services (24-T17)

Notice Description

The East of England Ambulance Service NHS Trust ("The Authority") provides a 999-emergency service for people in need of urgent medical treatment and transport. Our dedicated and skilled staff work 365 day a year, 24 hours a day to make sure patients receive the best possible care. The Authority is one of 10 independent NHS ambulance services that operates in the UK and covers the six counties which make up the East of England - Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk. The Authority employs more than 5,000 staff and 1,000 volunteers to deal with 1,384,547 emergency calls every year. Staff and volunteers are trained and experienced in caring for patients in a variety of situations, ranging from life-threatening illness and injury to less serious situations such as falls in the home or patients with minor injuries. The current payroll function which includes both pay and pension has been outsourced to the Queen Elizabeth Hospital Kings Lynn NHS Foundation Trust for over 10 years. The current contract comes to an end 31 March 2025. The Authority requires a managed payroll and pension administration service contract. The Supplier will have to provide the service using the national NHS Electronic Staff records "ESR" which is managed by NHS Business Services Authority (NHSBSA) as part of the national contract. The managed payroll service will entail on a continuing basis, the collection and processing of payroll information. This information will provide the basis for processing regular payrolls and accordingly initiate the payment of salaries and wages. The managed payroll service will adhere strictly and without unauthorised deviation to prescribed statutory and mandatory requirements including the application of terms and conditions of service and NHS Pension Scheme regulations. Changes will take place in NHS service provision over the period of the Contract and the Contract needs to be flexible enough to accommodate these. The Supplier must be able to react to these changes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2b23b984-34db-4877-b62f-bf6078a35cc3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ebffd44f-9cee-45d5-a4a2-e692c5755f61
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79211110 - Payroll management services

Notice Value(s)

Tender Value
£4,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,850,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jul 20257 months ago
Submission Deadline
30 Sep 2024Expired
Future Notice Date
Not specified
Award Date
30 Mar 202510 months ago
Contract Period
31 Mar 2025 - 31 Mar 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BEDFORD
Postcode
MK44 3WH
Post Town
Milton Keynes
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH24 Bedford
Delivery Location
Not specified
Local Authority
Bedford
Electoral Ward
Kingsbrook
Westminster Constituency
Bedford

Supplier Information

Number of Suppliers
1
Supplier Name

THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRU

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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