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AI Digital Capability Contract.

Home Office

This public procurement record has 1 release in its history.

Award

28 Jul 2026 at 15:03

Award Notice
Summary of the contracting process

The Home Office procured ongoing AI digital capability support services to move its Microsoft 365 Copilot programme from pilot into business-as-usual delivery. The work covers adoption of Microsoft 365 Copilot, Copilot Agent Builder and Copilot Studio, helping Home Office colleagues use AI tools safely, responsibly and effectively. It supports the organisation’s wider aim of building internal capability and embedding sustainable, value-driven use of AI across the Civil Service. The buying organisation is the Home Office. Delivery applies across the United Kingdom and internationally, including Europe, the Channel Islands, the Isle of Man, British Overseas Territories and the rest of the world. This is a services requirement, classified as research consultancy services (CPV 73210000).

The procurement is complete and has been awarded. It used a selective procedure as a call-off from a framework agreement. The tender closed on 29 May 2026 at 12:00. The contract was awarded on 1 July 2026 to PWM Training (UK) Limited for £744,000, including the stated GBP currency. The contract period runs from 1 July 2026 to 30 June 2028. The award is active and the tender status is complete. The requirement was identified as suitable for small and medium-sized enterprises. The award covers a single service requirement. The published outcome records PWM Training (UK) Limited as the selected supplier for the Home Office’s AI capability support.

For a supplier assessing future demand from the Home Office, this award shows a requirement for practical AI adoption and capability-building rather than software supply alone. Credible providers would need experience supporting Microsoft 365 Copilot and related tools, particularly Copilot Agent Builder and Copilot Studio, and helping organisations move from pilot activity into sustained operational use. Relevant capability includes user enablement, training, continuous learning and support for safe, responsible and effective AI use. Providers should also be able to build in-house client capability, encourage adoption across a large public organisation and demonstrate how AI use delivers lasting value and productivity improvements. The award to an SME indicates that specialist smaller providers can be credible competitors for this type of work.

How relevant is this notice?

Notice Information

Notice Title

AI Digital Capability Contract.

Notice Description

This contract award enables a provider to deliver ongoing AI capability support from the end of June, supporting the transition of the Home Office M365 Copilot program from pilot into Business-as-Usual (BAU). The program is a strategic initiative to uplift digital capability through adoption of Microsoft 365 Copilot, Copilot Agent Builder and Copilot Studio, equipping colleagues to use AI tools safely, responsibly and effectively. This work aligns with the Cabinet Secretary's "Make it better" mandate, promoting curiosity, continuous learning and the effective adoption of AI. AI is recognised as a defining opportunity to transform how the Civil Service operates and delivers services, with early use already demonstrating improved productivity and outcomes. The service will support the Home Office's contribution to the cross-government ambition to scale AI adoption safely, build in-house capability, and embed sustainable, value-driven use of AI across the organisation.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2b797355-6962-463e-9330-3ddb5fdf371d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5a296986-57c7-4321-818b-0139f0c2b69f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73210000 - Research consultancy services

Notice Value(s)

Tender Value
£744,000 £500K-£1M
Lots Value
Not specified
Awards Value
£744,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Jul 20262 months ago
Contract Period
1 Jul 2026 - 30 Jun 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

PWM TRAINING (UK) LTD

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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