Notice Information
Notice Title
Out of Hours Call Service
Notice Description
The council require an external out of hours call answering service to help signpost callers with immediate help and support. Also, to give information when the council offices are closed.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-2c4be4c4-93a9-4490-a4e3-0fc938f9e02e
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/62ec31e2-8850-4dd7-994a-5ef0a2f5d9fc
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Other - 3 Quotes
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
64 - Postal and telecommunications services
-
- CPV Codes
64200000 - Telecommunications services
Notice Value(s)
- Tender Value
- £12,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- £12,000 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 18 Oct 20232 years ago
- Submission Deadline
- 24 Mar 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 29 Mar 20232 years ago
- Contract Period
- 31 Mar 2023 - 31 Mar 2024 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ST ALBANS CITY & DISTRICT
- Contact Name
- John Patrick
- Contact Email
- procurement@stalbans.gov.uk
- Contact Phone
- 01727819306
Buyer Location
- Locality
- ST ALBANS
- Postcode
- AL1 3JE
- Post Town
- St Albans
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH2 Bedfordshire and Hertfordshire
- Small Region (ITL 3)
- TLH27 South West Hertfordshire
- Delivery Location
- TLJ South East (England)
-
- Local Authority
- St Albans
- Electoral Ward
- St Peters
- Westminster Constituency
- St Albans
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/62ec31e2-8850-4dd7-994a-5ef0a2f5d9fc
18th October 2023 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-2c4be4c4-93a9-4490-a4e3-0fc938f9e02e-2023-10-18T10:16:06+01:00",
"date": "2023-10-18T10:16:06+01:00",
"ocid": "ocds-b5fd17-2c4be4c4-93a9-4490-a4e3-0fc938f9e02e",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "2301087",
"title": "Out of Hours Call Service",
"description": "The council require an external out of hours call answering service to help signpost callers with immediate help and support. Also, to give information when the council offices are closed.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "64200000",
"description": "Telecommunications services"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "South East",
"countryName": "United Kingdom"
}
]
}
],
"value": {
"amount": 12000,
"currency": "GBP"
},
"procurementMethodDetails": "Other - 3 Quotes",
"tenderPeriod": {
"endDate": "2023-03-24T17:00:00Z"
},
"contractPeriod": {
"startDate": "2023-04-01T00:00:00+01:00",
"endDate": "2024-03-31T23:59:59+01:00"
},
"suitability": {
"sme": true,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/CsAa8ngp",
"name": "ST ALBANS CITY & DISTRICT",
"identifier": {
"legalName": "ST ALBANS CITY & DISTRICT",
"scheme": "GB-SRS",
"id": "sid4gov.cabinetoffice.gov.uk/CsAa8ngp"
},
"address": {
"streetAddress": "Civic Centre,St. Peters Street",
"locality": "ST ALBANS",
"postalCode": "AL13JE",
"countryName": "England"
},
"contactPoint": {
"name": "John Patrick",
"email": "procurement@stalbans.gov.uk",
"telephone": "01727819306"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-03341986",
"name": "THE ANSWERING SERVICE LIMITED",
"identifier": {
"legalName": "THE ANSWERING SERVICE LIMITED",
"scheme": "GB-COH",
"id": "03341986"
},
"address": {
"streetAddress": "4 Station Court Station Road,Great Shelford CAMBRIDGE Cambridgeshire CB22 5NE GB"
},
"details": {
"scale": "sme",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/CsAa8ngp",
"name": "ST ALBANS CITY & DISTRICT"
},
"awards": [
{
"id": "ocds-b5fd17-2c4be4c4-93a9-4490-a4e3-0fc938f9e02e-1",
"status": "active",
"date": "2023-03-30T00:00:00+01:00",
"datePublished": "2023-10-18T10:16:06+01:00",
"value": {
"amount": 12000,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-03341986",
"name": "THE ANSWERING SERVICE LIMITED"
}
],
"contractPeriod": {
"startDate": "2023-04-01T00:00:00+01:00",
"endDate": "2024-03-31T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/62ec31e2-8850-4dd7-994a-5ef0a2f5d9fc",
"datePublished": "2023-10-18T10:16:06+01:00",
"format": "text/html",
"language": "en"
}
]
}
]
}