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Social care case management system replacement - implementation approach (consultant)

Southampton City Council

This public procurement record has 2 releases in its history.

AwardUpdate

02 Sep 2025 at 12:01

Award Notice
Award

22 Jan 2025 at 14:31

Award Notice
Summary of the contracting process

Southampton City Council has successfully awarded a contract for the procurement of consultancy services related to the implementation of a new social care case management system. The contract is identified by the title "Social care case management system replacement - implementation approach (consultant)" and falls under the industry category of IT services, specifically consulting, software development, and support, as classified by CPV code 72000000. This selective procurement process, adhering to a call-off from a framework agreement, focused on services located in Southampton, England, at postcode SO14 7LY. The tender process, marked as complete, transitioned from the award stage on 22nd January 2025, with the contract period commencing on 27th January 2025 and concluding on 26th January 2026. The contract was awarded to Better Group Limited trading as BetterGov, with a value of £49,200.

This procurement presents an excellent opportunity for IT consultancy providers, particularly those with expertise in social care systems integration and planning. SMEs, albeit not specifically prioritised, could find the framework agreement model an advantageous entry point into public sector contracts. Companies experienced in managing comprehensive implementation projects that span multiple care sectors, such as adult and children's social care and financial management, would do well in competitive selection processes for similar tenders. This initiative supports organisational scalability and enhances public health sector engagement, allowing businesses to expand their portfolio in government contracts.

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Notice Information

Notice Title

Social care case management system replacement - implementation approach (consultant)

Notice Description

To support Southampton City Council with implementation planning for a new social care case management system that will span Adults social care, Children's social care and Finance, through a discovery and scoping exercise.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2e8bcbb9-0965-40ea-80cb-a0a4e9f5c9ec
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/72623de9-4938-4981-8805-e68a9d2545ba
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£49,200 Under £100K
Lots Value
Not specified
Awards Value
£49,200 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Sep 202511 months ago
Submission Deadline
26 Jan 2025Expired
Future Notice Date
Not specified
Award Date
22 Jan 20251 years ago
Contract Period
27 Jan 2025 - 26 Jan 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Southampton City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO14 7LY
Postcode Area
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
Not specified
Local Authority
Southampton
Electoral Ward
Bargate
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

Better Group Limited trading as BetterGov

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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