Award

National Cancer Patient Experience Survey 2025-2029

NHS ENGLAND

  • Contract Timeline

    Publication Date

    10th February 2025 16:04:06 PM

  • Contract Summary

    The 2025-2029 contract will include preparation of the survey materials; sending out questionnaires; receiving and managing responses and producing outputs. The survey currently uses a 'mixed mode' methodology. Questionnaires are sent by post and two reminder letters are sent to non-responders. Each letter includes information about how to complete the questionnaire online. The current survey results are actively used by providers, Cancer Alliances and charities to identify where care is working well and how NHS cancer services across England can be improved. The survey supports the objectives set out in "Achieving world-class cancer outcomes: a strategy for England 2015-2020" and the NHS Long Term Plan Implementation Framework which explains that "Cancer Alliances will need to set out how the plans will address unwarranted variation, improve patient experience, and be supported by appropriate workforce."

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-2e9fe3ca-7f91-4ce4-90aa-eae15a9d23ad

    Publication Source

    Contracts Finder

    Procurement Stage

    Award

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (above Threshold)

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    79311000

    CPV Division(s)

    79 - Business services: law, marketing, consulting, recruitment, printing and security

  • Awarding Authority

    NHS ENGLAND

    Buyer Name

    Jacqueline Powell

    Buyer Email

    jacqueline.powell9@nhs.net

    Buyer Phone

    Buyer Address

    7 & 8 Wellington Place

    Leeds

    LS1 4AP

    United Kingdom

  • Awarded Supplier(s)

    Supplier Name(s)

    PICKER INSTITUTE EUROPE


Award

National Cancer Patient Experience Survey 2025-2029

NHS ENGLAND

  • Contract Timeline

    Publication Date

    31st January 2025 14:53:53 PM

  • Contract Summary

    The 2025-2029 contract will include preparation of the survey materials; sending out questionnaires; receiving and managing responses and producing outputs. The survey currently uses a 'mixed mode' methodology. Questionnaires are sent by post and two reminder letters are sent to non-responders. Each letter includes information about how to complete the questionnaire online. The current survey results are actively used by providers, Cancer Alliances and charities to identify where care is working well and how NHS cancer services across England can be improved. The survey supports the objectives set out in "Achieving world-class cancer outcomes: a strategy for England 2015-2020" and the NHS Long Term Plan Implementation Framework which explains that "Cancer Alliances will need to set out how the plans will address unwarranted variation, improve patient experience, and be supported by appropriate workforce."

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-2e9fe3ca-7f91-4ce4-90aa-eae15a9d23ad

    Publication Source

    Contracts Finder

    Procurement Stage

    Award

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (above Threshold)

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    79311000

    CPV Division(s)

    79 - Business services: law, marketing, consulting, recruitment, printing and security

  • Awarding Authority

    NHS ENGLAND

    Buyer Name

    Jacqueline Powell

    Buyer Email

    jacqueline.powell9@nhs.net

    Buyer Phone

    Buyer Address

    7 & 8 Wellington Place

    Leeds

    LS1 4AP

    United Kingdom

  • Awarded Supplier(s)

    Supplier Name(s)

    PICKER INSTITUTE EUROPE