Award

National Cancer Patient Experience Survey 2025-2029

NHS ENGLAND

This public procurement record has 2 releases in its history.

Award

10 Feb 2025 at 16:04

Award Notice
Award

31 Jan 2025 at 14:53

Award Notice
Summary of the contracting process

The public procurement process for the "National Cancer Patient Experience Survey 2025-2029" has been concluded by NHS England, based in Leeds, with their office at 7 & 8 Wellington Place, LS1 4AP, United Kingdom. This contract falls under the industry category of survey services (CPV: 79311000) and is valued at £3,050,190 GBP. The contract, which will run from 1st February 2025 to 31st October 2030, involves the preparation of survey materials, distribution of questionnaires, and management of responses using a mixed-mode methodology. Picker Institute Europe has been awarded this contract, which entails servicing various regions including the United Kingdom, British Oversea Territories, Channel Islands, Europe, Isle of Man, and other international locations.

This tender presents a substantial opportunity for businesses specializing in survey and data collection services, particularly SMEs, to contribute to a high-impact project supporting NHS cancer services. Companies adept at managing large-scale, mixed-mode survey projects are well-suited to compete in such procurements. By participating, businesses can enhance their portfolios through an association with significant national health initiatives and showcase their capability in handling complex, long-term contracts that require meticulous management and diverse location servicing.

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Notice Information

Notice Title

National Cancer Patient Experience Survey 2025-2029

Notice Description

The 2025-2029 contract will include preparation of the survey materials; sending out questionnaires; receiving and managing responses and producing outputs. The survey currently uses a 'mixed mode' methodology. Questionnaires are sent by post and two reminder letters are sent to non-responders. Each letter includes information about how to complete the questionnaire online. The current survey results are actively used by providers, Cancer Alliances and charities to identify where care is working well and how NHS cancer services across England can be improved. The survey supports the objectives set out in "Achieving world-class cancer outcomes: a strategy for England 2015-2020" and the NHS Long Term Plan Implementation Framework which explains that "Cancer Alliances will need to set out how the plans will address unwarranted variation, improve patient experience, and be supported by appropriate workforce."

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2e9fe3ca-7f91-4ce4-90aa-eae15a9d23ad
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d4ecfc8c-ae5b-4633-a22c-30480d76c636
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
£3,050,190 £1M-£10M
Lots Value
Not specified
Awards Value
£3,050,190 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
10 Feb 20251 years ago
Submission Deadline
28 Nov 2024Expired
Future Notice Date
Not specified
Award Date
31 Jan 20251 years ago
Contract Period
1 Feb 2025 - 31 Oct 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Jacqueline Powell
Contact Email
jacqueline.powell9@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

PICKER INSTITUTE EUROPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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