Award

Proc 627 - Appointment Booking Tool

ATAMIS LTD

This public procurement record has 1 release in its history.

Award

20 Aug 2021 at 16:17

Award Notice
Summary of the contracting process

The procurement process, initiated by ATAMIS LTD, involves the development of an "Appointment Booking Tool" aimed at facilitating the scheduling of over 25,000 substantive asylum interviews annually within the asylum operations sector. This project falls under the software-related services category and is located in the United Kingdom, specifically at postal code RG1 8BW. The procurement method employed is selective, operating under a framework agreement, and the contract was awarded on 27 July 2021, with a total value of £974,425. The contract period is set from 1 July 2021 to 31 August 2022, with the tender period having concluded on 15 April 2021.

This tender presents significant opportunities for businesses skilled in software development, particularly those specialising in user interface design and automated scheduling systems. Companies that can demonstrate expertise in creating efficient and reliable tools for public sector operations, especially those that assist in managing complex scheduling needs, would be well-positioned to compete. Small and medium-sized enterprises (SMEs) with innovative solutions are encouraged to explore this market, given the project's focus on enhancing the quality and reliability of critical governmental processes.

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Notice Information

Notice Title

Proc 627 - Appointment Booking Tool

Notice Description

To develop a scheduling tool to assist the Asylum Operations function schedule over 25,000 asylum interviews each year. Each interview involves the scheduling of several resources, and significant administration effort is required to maintain this process at the required level of quality. The core requirement for the application is to provide a scheduling tool for the substantive asylum interview. This is the key interview that most asylum-seekers have to attend in order to provide details of their claim so that the caseworker can make a decision. This is a critical point in the asylum process as it is pivotal to the decision-making process and life-changing for the applicant, so the quality of the event and reliability in its execution are critical. The substantive interview is complex in that is requires several resources to be available in order for it to take place. Interviews are often cancelled, moved or have to be rebooked if there is an applicant no-show. This is time-consuming and must be tracked and managed. The system will be built as a set of services so that it can be used through a user interface or through other systems requesting automated booking of slots based on an agreed set of criteria. Link to opportunity notice: https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/14505

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2ea22aab-b3fe-4afe-bb41-b9d6b2f88b27
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2f7e5401-62db-400e-aedb-39d57fa21f98
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
£974,425 £500K-£1M
Lots Value
Not specified
Awards Value
£974,425 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20214 years ago
Submission Deadline
14 Apr 2021Expired
Future Notice Date
Not specified
Award Date
26 Jul 20214 years ago
Contract Period
30 Jun 2021 - 31 Aug 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ATAMIS LTD
Contact Name
Zobair Mehmood
Contact Email
zobair.mehmood@homeoffice.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

MASTEK (UK

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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