Notice Information
Notice Title
Income Officer
Notice Description
Income Officer Sandwell Council are looking for an income Officer to contribute to the provision of a high quality, customer focused Income Management Service. To ensure prompt and effective early action is taken to control and recover outstanding rent arrears and other associated debts up to Eviction stage We would like to hear from applicants who can demonstrate the following: * Experience of working in a rent arrears recovery or similar income collection environment * Proven experience of delivering the highest level of customer care with a clear focus on early help and prevention * Excellent customer service skills * Excellent negotiation and persuasive skills * Ability to take a proactive casework approach to recovering debt * A performance driven work ethos * A desire to help customers to sustain their tenancies * Ability to work in a highly busy and challenging environment * Highly organised and understand the importance of attention to detail * Ability to use own initiative when supporting vulnerable customers and dealing with complex arrears cases * Assisting customers with Universal Credit related enquiries Essential requirements: Hours: 37 hours Start date: ASAP End date: 3 months from start date , with a possibility of extending. Rate of Pay: PS12.60 per hour (PAYE) Contract type: Agency Location: Court House, 335-337 High Street, West Bromwich Job Description and Person Specification attached. Please can the agencies send over a CV, 2x up to date references and copy of Terms and Conditions. The Council will be using the In-tend e-Tendering System for this opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to related documents. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: Thursday 25th April 2019 at 15:00hrs Additional information: The Quotation Document(s) will be made available to suppliers who Express Interest on the Sandwell Metropolitan Borough Council Tendering Portal. To access the portal please click the following link https://in-tendhost.co.uk/sandwellmbc You will be required to log into an existing account or register a new one. Once logged in, from the top menu bar click on "Tenders" to list all the current opportunities. Once you have found the relevant opportunity you should click on "View Details" in order to Express Interest. Closing date for submission of quotations is Thursday 25th April 2019 no later 15.00hrs Is a Recurrent Procurement Type? : No
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-30bcae5c-a4a4-4385-b3fe-0f4997c7a260
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/963316c1-7f3a-4296-8c92-4eca313605f0
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (below threshold)
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79620000 - Supply services of personnel including temporary staff
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 17 Apr 20196 years ago
- Submission Deadline
- 25 Apr 2019Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 5 May 2019 - 26 Jul 2019 1-6 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SANDWELL METROPOLITAN BOROUGH COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- WEST MIDLANDS
- Postcode
- B69 3DB
- Post Town
- Birmingham
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG37 Sandwell
- Delivery Location
- TLG West Midlands (England)
-
- Local Authority
- Sandwell
- Electoral Ward
- Oldbury
- Westminster Constituency
- West Bromwich
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/963316c1-7f3a-4296-8c92-4eca313605f0
17th April 2019 - Opportunity notice on Contracts Finder -
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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