Tender

UCA - Customer Relationship Management Solution

UNIVERSITY FOR THE CREATIVE ARTS

This public procurement record has 1 release in its history.

Tender

28 Jul 2021 at 07:44

Tender Notice
Summary of the contracting process

The University for the Creative Arts is currently seeking suppliers for a tender titled "UCA - Customer Relationship Management Solution." This procurement falls under the software package and information systems industry and is an open procedure designed for purchases above the threshold. The tender is set to close on 27th August 2021 at midday, with the contract period commencing on 19th September 2021 and concluding on 19th September 2022. Interested suppliers must express interest by the deadline to access the full tender documentation.

This tender presents a significant opportunity for businesses specialising in software solutions, particularly those offering customer relationship management (CRM) systems. Companies with experience in integrating customer databases and contract management suites would be well-suited to compete. Additionally, small and medium-sized enterprises (SMEs) are encouraged to participate, as this procurement is structured to support their involvement in public contracts, potentially facilitating their business growth in the educational sector.

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Notice Information

Notice Title

UCA - Customer Relationship Management Solution

Notice Description

UCA - Customer Relationship Management Solution UCA/2021/Marketing/CRM The University For The Creative Arts seeks to investigate the opportunities available to replace its current CRM (Radius) with an improved solution A fully functional CRM software application, incorporating an integrated customer database and a full contract management suite for supporting CRM Marketing and Campaign Management Suppliers that would like to take part in this tender process are invited to Express Interest until 27 Aug 2021 upon which they will be given access to the full tender documentation through this e-tendering system Tender submissions must be received by midday 27 Aug 2021 Please allow sufficient time to make your return as late returns will not be permitted Any questions relating to this tender should be made via correspondence on the website and can be address to the main contact as shown in the details above Additional information: Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3106c6fc-8a52-44ce-b915-a55f124277db
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aed01129-fafc-416c-9fea-a737fe5882bb
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48480000 - Sales, marketing and business intelligence software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20214 years ago
Submission Deadline
27 Aug 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
19 Sep 2021 - 19 Sep 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY FOR THE CREATIVE ARTS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
UK
Postcode
GU9 7DS
Post Town
Guildford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
Not specified
Local Authority
Waverley
Electoral Ward
Farnham North West
Westminster Constituency
Farnham and Bordon

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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