Notice Information
Notice Title
Repairs & Emergency Out-Of-Hours Contact Services (AH-257)
Notice Description
Provision of call handling (and potentially other contact methods) for the Alliance Homes and partners repairs contact service. The service will operate at times outside of core opening hours, some planned times inside of core opening hours together with unplanned business continuity cover. The resulting contract will initially be for a duration of three years with the possibility of a two-year extension. Further details are contained within the tender documents available through Alliance Homes e-tendering portal. Additional information: Is a Recurrent Procurement Type? : No
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-3170a14c-6327-46cc-b418-130374f050b4
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/d6c57aad-9719-4572-84d5-a19c46606ddc
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Other -
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- £100,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 18 Jan 20197 years ago
- Submission Deadline
- 8 Feb 2019Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 4 Apr 2019 - 4 Apr 2022 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ALLIANCE HOMES
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- -
- Postcode
- BS20 7AW
- Post Town
- Bristol
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK6 North Somerset, Somerset and Dorset
- Small Region (ITL 3)
- TLK61 North Somerset
- Delivery Location
- TLK South West (England)
-
- Local Authority
- North Somerset
- Electoral Ward
- Portishead East
- Westminster Constituency
- North Somerset
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/d6c57aad-9719-4572-84d5-a19c46606ddc
18th January 2019 - Opportunity notice on Contracts Finder -
https://in-tendhost.co.uk/alliancehomes/aspx/
Additional information on how to apply for this contract
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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