Award

NHS App

NHS DIGITAL

This public procurement record has 8 releases in its history.

Award

10 Feb 2025 at 12:56

Award

10 Feb 2025 at 12:54

Award

04 Feb 2025 at 11:41

Award

03 Oct 2024 at 13:29

Award

03 Oct 2024 at 13:26

Award

05 Dec 2022 at 18:05

Award

21 Nov 2022 at 10:12

Award

25 Aug 2022 at 13:37

Summary of the contracting process

NHS Digital has completed a selective procurement process through a call-off from a framework agreement for the NHS App project. The contract, valued at £78.6 million, covers software maintenance and repair services across various locations including the United Kingdom, Europe, and other international regions. The procurement, which is classified under CPV code 72267000, began its contract period on 30th June 2022 and will continue until 29th June 2026. Key dates include the tender period's end on 24th September 2021 and the award date of 15th August 2022. The awarded supplier is IBM United Kingdom Limited.

This tender presents significant opportunities for businesses involved in IT services, particularly those specialising in software maintenance, support, and integration. Companies that can provide seamless service delivery, particularly in aligning with the NHS's Mobile First agenda and enhancing core NHS transaction services and patient records management, will find this contract particularly appealing. Large-scale enterprises with capabilities to support national and local level integration and the development of secure, accessible digital healthcare services are well-suited to benefit from this project.

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Notice Title

NHS App

Notice Description

The NHS App was announced by the Secretary of State for Health at Expo 2017. It was launched in January 2019 and provides a simple and secure way for people to access a range of NHS services on their mobile device or computer. The NHS App is currently available for download in both the Apple and Google Play stores and is also available to access from a browser via a desktop or laptop computer. The NHS's Long-Term Plan objectives state that the NHS App will create a standard online way for people to access the NHS and that the app will work seamlessly with other services at national and local levels and, where appropriate, be integrated into patient pathways. The NHS App seeks to empower patients by giving them access to core NHS transaction services and visibility of their records. The initial term for the Call-Off Contract value is 48 months , Initial Value of PS52.4M with an option to extend for a further 12 months Update: Initial value of the call-off contract uplifted by PS26.2m ex-vat to support NHS App programme - project requirements to support to continue to run the Live Service and to adhere to the Mobile First agenda across the NHS. https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000KUH0/sWabqtUVjprAho4U1PyjqN0kAVJ58VoR9NczA7sTlSY

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-32a195ea-2b77-4380-911d-94611af2c457
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dbb2cbed-fe71-4b81-8054-be3b2894677d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
£78,600,000 £10M-£100M
Lots Value
Not specified
Awards Value
£117,900,000 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
10 Feb 20251 years ago
Submission Deadline
24 Sep 2021Expired
Future Notice Date
Not specified
Award Date
14 Aug 20223 years ago
Contract Period
29 Jun 2022 - 29 Jun 2026 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS DIGITAL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

IBM UNITED KINGDOM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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