Award

Utilities Management Bureau 2024

H M REVENUE & CUSTOMS

This public procurement record has 2 releases in its history.

AwardUpdate

10 Apr 2025 at 10:13

Award Notice
Award

28 Feb 2025 at 16:18

Award Notice
Summary of the contracting process

H M Revenue & Customs (HMRC) has completed the procurement stage for the contract titled "Utilities Management Bureau 2024" under the industry category of Meter Reading Service (CPV: 65500000), with additional classifications in Treasury Services (CPV: 66600000) and Miscellaneous Business Services (CPV: 79900000). Located in the United Kingdom, this direct procurement, conducted as a single tender action below the threshold, was awarded to Inspired PLC. The contract, valued at £100,160, involves services such as utility bill validation, query management, utilities supplier liaison, invoice payment, and reporting software. The tender period ended on 6 January 2025, and the contract spans from 1 February 2025 to 31 March 2027.

This tender presents significant opportunities for businesses specialising in utility management, billing, and financial liaison services. SMEs can particularly benefit from this contract, tailored to support small and medium enterprises (SMEs). The involvement of large-scale industry players such as Inspired PLC highlights the importance of having robust service capabilities to meet the requirements set by HMRC, thus encouraging businesses with expertise in utility management and financial services to engage with similar future tenders.

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Notice Information

Notice Title

Utilities Management Bureau 2024

Notice Description

The provision of utility management bureau services which includes utility bill validation & query management, utilities supplier liaison services, invoice payment service, reporting software.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-332bc5af-d178-46a1-8952-d83e3dff6db0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/05db82c5-5de4-4cc6-90af-f468f36bb464
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

65 - Public utilities

66 - Financial and insurance services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

65500000 - Meter reading service

66600000 - Treasury services

79900000 - Miscellaneous business and business-related services

Notice Value(s)

Tender Value
£100,160 £100K-£500K
Lots Value
Not specified
Awards Value
£100,160 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Apr 202510 months ago
Submission Deadline
6 Jan 2025Expired
Future Notice Date
Not specified
Award Date
31 Jan 20251 years ago
Contract Period
1 Feb 2025 - 31 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALFORD
Postcode
M3 5BS
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified
Local Authority
Salford
Electoral Ward
Blackfriars & Trinity
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

INSPIRED

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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