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Utilities Management Bureau 2024

H M REVENUE & CUSTOMS

This public procurement record has 3 releases in its history.

AwardUpdate

27 Apr 2026 at 14:34

Award Notice
AwardUpdate

10 Apr 2025 at 10:13

Award Notice
Award

28 Feb 2025 at 16:18

Award Notice
Summary of the contracting process

The procurement process titled "Utilities Management Bureau 2024" has been undertaken by H M Revenue & Customs, focusing on the provision of utility management services including bill validation, supplier liaison, and reporting software. This falls under the industry category of miscellaneous business and business-related services, specifically meter reading and treasury services, with operations based in the United Kingdom. The contracting process has reached the award stage as of 2025-01-31, and the contract period started on 2025-02-01 and is set to end on 2027-03-31. Notably, this procurement was conducted using a direct procurement method under a single tender action that was below the threshold, emphasizing efficiency and targeted selection. The total contract value amounts to £100,160.

This tender presents substantial opportunities for business growth, particularly for firms specialised in utility management services. SMEs are particularly encouraged to compete, given the procurement's suitability criteria, although large businesses may also find viable opportunities here. The involvement of Inspired PLC as a supplier highlights the scope for large-scale service providers to engage with key governmental contracts. Companies capable of providing comprehensive utility management services, including bill validation and supplier liaison, will find this contract valuable in expanding their client base and establishing a strong partnership with a significant government entity such as H M Revenue & Customs.

How relevant is this notice?

Notice Information

Notice Title

Utilities Management Bureau 2024

Notice Description

The provision of utility management bureau services which includes utility bill validation & query management, utilities supplier liaison services, invoice payment service, reporting software.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-332bc5af-d178-46a1-8952-d83e3dff6db0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/05db82c5-5de4-4cc6-90af-f468f36bb464
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

65 - Public utilities

66 - Financial and insurance services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

65500000 - Meter reading service

66600000 - Treasury services

79900000 - Miscellaneous business and business-related services

Notice Value(s)

Tender Value
£100,160 £100K-£500K
Lots Value
Not specified
Awards Value
£100,160 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Apr 20261 months ago
Submission Deadline
6 Jan 2025Expired
Future Notice Date
Not specified
Award Date
31 Jan 20251 years ago
Contract Period
1 Feb 2025 - 31 Jan 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALFORD
Postcode
M3 5BS
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified
Local Authority
Salford
Electoral Ward
Blackfriars & Trinity
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

INSPIRED

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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