Award

CRM Implementation and Support

CENTRE FOR AGEING BETTER LIMITED

This public procurement record has 3 releases in its history.

Award

20 Oct 2020 at 10:45

Award Notice
TenderAmendment

27 Nov 2019 at 15:12

Tender Notice
Tender

27 Nov 2019 at 15:10

Tender Notice
Summary of the contracting process

The current procurement process is led by the Centre for Ageing Better Limited, which focuses on implementing a new CRM system titled "CRM Implementation and Support". This project falls under the services category, specifically software packages and IT services, and is taking place within the United Kingdom. The procurement method employed for this tender is an open procedure, with the tender period officially closing on 15 January 2020, while the contract period is scheduled to commence on 3 February 2020 and conclude on 3 February 2022. The estimated value of the contract is £35,000, with a minimum value set at £17,000.

This tender offers significant opportunities for business growth, particularly for small and medium-sized enterprises (SMEs) specialising in IT services, software development, and consulting solutions. Companies that can provide innovative and integrated CRM solutions would find a suitable fit for this tender. The emphasis on modernising and enhancing the Centre for Ageing Better's operations indicates a demand for businesses that can demonstrate a strong understanding of user engagement and stakeholder interface within the charity sector.

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Notice Information

Notice Title

CRM Implementation and Support

Notice Description

Ageing Better launched in 2015. This was shortly followed by the adoption of Highrise as our CRM system. Last year, Ageing Better launched a new strategy with a clearer focus on four key areas (work, housing, health and communities). The organisation has expanded significantly with a larger headcount and more colleagues carrying out external engagement on behalf of the organisation. With new working structures and goals, we want a CRM system to be better integrated into our processes and to streamline functions to future proof the growing needs of the charity. The new strategy provides the framework for a more integrated and complex CRM system to track our interaction with a broader range of stakeholders to ensure we influence the changes we want to see across sectors and policy areas. Additional information: Please note that we do not have an online portal for submissions. Clarification questions and proposals should be sent to responses@ageing-better.org.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-33acd9e4-4f71-4522-a73c-c84ca086bb12
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a3d65797-b9ab-4eb5-955e-aa9247a37f21
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£35,000 Under £100K
Lots Value
Not specified
Awards Value
£27,845 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Oct 20205 years ago
Submission Deadline
15 Jan 2020Expired
Future Notice Date
Not specified
Award Date
2 Feb 20206 years ago
Contract Period
3 Feb 2020 - 3 Feb 2022 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CENTRE FOR AGEING BETTER LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC1V 4AD
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

TOTAL ENTERPRISE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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