Planning

Customer Insight Tool - Market Engagement

BEDFORDSHIRE & LUTON FIRE & RESCUE SERVICE

This public procurement record has 1 release in its history.

Planning

29 Nov 2019 at 08:21

Market Engagement Notice
Summary of the contracting process

Bedfordshire & Luton Fire & Rescue Service is currently in the planning stage for a tender titled "Customer Insight Tool - Market Engagement". This procurement is situated within the domain of content or data standardization and classification services, with a specific focus on enhancing fire safety measures in the community of Bedfordshire. The engagement end date is set for 16 December 2019 at 17:00 hours. Interested suppliers are invited to express their interest in participating in discussions and demonstrations at the Authority’s headquarters located on Southfields Road, Kempston, Bedford, MK42 7NR.

This tender presents a valuable opportunity for businesses that specialise in data analysis, customer insights, and risk management solutions, particularly those that can support fire and rescue services in improving community safety. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as there is a potential for collaboration and innovation in developing a solution tailored to assessing and reducing fire risks in the local environment. Suppliers will have the opportunity to showcase their capabilities and engage directly with key decision-makers within the Fire and Rescue Authority.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Customer Insight Tool - Market Engagement

Notice Description

Bedfordshire Fire and Rescue Authority ("the Authority") has a potential requirement for a Customer Insight Tool for the purpose of ensuring the Authority is accurately targeting those households most at risk in the community. The Authority currently licenses a customer insight product and geographical information software to help understand the spatial distribution and concentration of domestic fire and incident risk. Fire and Rescue Services are required by legislation to produce an Integrated / Community Risk Management Plan. This plan is available to the secretary of state and more importantly to the public. It is designed to identify the risk posed to the population of Bedfordshire and what we intend to do to prevent incidents happening, to protect the public from and respond to incidents which do happen. It is refreshed periodically based on a wide range of information sources. This document is informed by our own community risk analysis which draws heavily on our customer insight tool showing us which households and occupancy types are more likely to be at risk of injury or death in a fire. This is generally informed by the household type, behaviour and human factors identified. We are able to identify custom groups of people and household types which we then utilise to target households for Home Fire Safety Checks as well as inform us how best to get across our safety messaging. With the above in mind, the Authority is seeking support from the market in further exploring our requirements and assessing the level of interest and would like to invite suitable qualified Suppliers to express an interest in participating in our market engagement. Suppliers wishing to participate in the market engagement event will be provided with a copy of our working Specification document and initial Market Engagement Questionnaire for their review and completion. Following submission, interested Suppliers will be invited to deliver a demonstration and meet the Project Team and key staff. Information collected during the market engagement will be shared with all prospective Bidders through the Invitation to Tender documents, with the exception of information which is deemed to be commercially sensitive at the Authority's sole discretion and which shall not be made available. Demonstrations will take place at BFRA Headquarters, Southfields Road, Kempston, Bedford, MK42 7NR. Please email procurement@bedsfire.gov.uk deadline Monday 16 December 2019 17.00 hours to register your interest and receive the documentation outlined above.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-35fc894b-eb4e-4f23-8eb6-27bdaae391ed
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/62e5f4f0-45bd-4e44-a2c6-1b84de550ec7
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services

CPV Codes

72330000 - Content or data standardization and classification services

73110000 - Research services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Nov 20196 years ago
Submission Deadline
Not specified
Future Notice Date
16 Dec 2019Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BEDFORDSHIRE & LUTON FIRE & RESCUE SERVICE
Contact Name
Procurement Team
Contact Email
procurement@bedsfire.gov.uk
Contact Phone
01234 845000

Buyer Location

Locality
BEDFORD
Postcode
MK42 7NR
Post Town
Milton Keynes
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH24 Bedford
Delivery Location
Not specified
Local Authority
Bedford
Electoral Ward
Kempston South
Westminster Constituency
Bedford

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-35fc894b-eb4e-4f23-8eb6-27bdaae391ed-2019-11-29T08:21:55Z",
    "date": "2019-11-29T08:21:55Z",
    "ocid": "ocds-b5fd17-35fc894b-eb4e-4f23-8eb6-27bdaae391ed",
    "language": "en",
    "initiationType": "tender",
    "title": "Customer Insight Tool - Market Engagement",
    "planning": {
        "milestones": [
            {
                "id": "1",
                "title": "Engagement end date",
                "type": "engagement",
                "dueDate": "2019-12-16T23:59:59Z"
            }
        ],
        "documents": [
            {
                "id": "1",
                "documentType": "marketEngagementNotice",
                "description": "Early engagement notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/62e5f4f0-45bd-4e44-a2c6-1b84de550ec7",
                "datePublished": "2019-11-29T08:21:55Z",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "tender": {
        "id": "BF0636",
        "title": "Customer Insight Tool - Market Engagement",
        "description": "Bedfordshire Fire and Rescue Authority (\"the Authority\") has a potential requirement for a Customer Insight Tool for the purpose of ensuring the Authority is accurately targeting those households most at risk in the community. The Authority currently licenses a customer insight product and geographical information software to help understand the spatial distribution and concentration of domestic fire and incident risk. Fire and Rescue Services are required by legislation to produce an Integrated / Community Risk Management Plan. This plan is available to the secretary of state and more importantly to the public. It is designed to identify the risk posed to the population of Bedfordshire and what we intend to do to prevent incidents happening, to protect the public from and respond to incidents which do happen. It is refreshed periodically based on a wide range of information sources. This document is informed by our own community risk analysis which draws heavily on our customer insight tool showing us which households and occupancy types are more likely to be at risk of injury or death in a fire. This is generally informed by the household type, behaviour and human factors identified. We are able to identify custom groups of people and household types which we then utilise to target households for Home Fire Safety Checks as well as inform us how best to get across our safety messaging. With the above in mind, the Authority is seeking support from the market in further exploring our requirements and assessing the level of interest and would like to invite suitable qualified Suppliers to express an interest in participating in our market engagement. Suppliers wishing to participate in the market engagement event will be provided with a copy of our working Specification document and initial Market Engagement Questionnaire for their review and completion. Following submission, interested Suppliers will be invited to deliver a demonstration and meet the Project Team and key staff. Information collected during the market engagement will be shared with all prospective Bidders through the Invitation to Tender documents, with the exception of information which is deemed to be commercially sensitive at the Authority's sole discretion and which shall not be made available. Demonstrations will take place at BFRA Headquarters, Southfields Road, Kempston, Bedford, MK42 7NR. Please email procurement@bedsfire.gov.uk deadline Monday 16 December 2019 17.00 hours to register your interest and receive the documentation outlined above.",
        "status": "planning",
        "classification": {
            "scheme": "CPV",
            "id": "72330000",
            "description": "Content or data standardization and classification services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "73110000",
                "description": "Research services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "MK42 7NR"
                    }
                ]
            }
        ],
        "suitability": {
            "sme": true,
            "vcse": true
        }
    },
    "parties": [
        {
            "id": "GB-CFS-109848",
            "name": "Bedfordshire & Luton Fire & Rescue Service",
            "identifier": {
                "legalName": "Bedfordshire & Luton Fire & Rescue Service"
            },
            "address": {
                "streetAddress": "Southfields Road, Kempston",
                "locality": "Bedford",
                "postalCode": "MK427NR",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Procurement Team",
                "email": "procurement@bedsfire.gov.uk",
                "telephone": "01234 845000"
            },
            "details": {
                "url": "http://www.bedsfire.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-109848",
        "name": "Bedfordshire & Luton Fire & Rescue Service"
    }
}