Tender

United Kingdom-Newton Abbot: Radio, television, communication, telecommunication and related equipment

WESTCOUNTRY HOUSING ASSOCIATION

This public procurement record has 1 release in its history.

Tender

18 Nov 2016 at 20:17

Tender Notice
Summary of the contracting process

The procurement process is being conducted by the Westcountry Housing Association, seeking tenders for a project titled "United Kingdom-Newton Abbot: Radio, television, communication, telecommunication and related equipment." This procurement falls under the industry category of postal and telecommunications services. The tender is currently in the active stage, with the tender period set to end on 20 March 2015. Following that, the contract period is slated to commence on 20 November 2015 and will last until 20 November 2018. The contract is valued between £200,000 and £250,000 and will be executed through an open procurement method, allowing broad participation.

This tender presents significant opportunities for businesses engaged in developing unified communication systems, particularly those specialising in telecoms, IT services, and software solutions. Companies that can deliver integrated solutions compatible with existing software, as well as those offering flexible working options for staff, will be particularly well-suited to compete. This project aims to enhance customer service capabilities and may lead to long-term partnerships with the Westcountry Housing Association, fostering growth for successful bidders.

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Notice Information

Notice Title

United Kingdom-Newton Abbot: Radio, television, communication, telecommunication and related equipment

Notice Description

'To develop and introduce a unified communication system across all of our offices and project bases: Westward is seeking to develop alternative methods of communications with its partners, stakeholders, customers and staff. This project will replace the existing telephony system with a comprehensive contact centre service, including the capacity for Westward to provide a 24/7 service. Your solution will need to have the capacity to integrate with all back office software primarily Capita Open Housing but also including Microsoft office products (this is not an exhaustive list of software used by Westward). Your solution must support flexible staff working including mobile working, multi location, hot-desking and options on home-working. Your proposed system will help minimise call fall-outs, providing a flexibility to meet the changing demands of customers to offer improved customer experience.'

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3689e9e6-adc8-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ed3f62a5-0f9a-4454-bda9-e324b0c43a10
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support

CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

48000000 - Software package and information systems

64000000 - Postal and telecommunications services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20169 years ago
Submission Deadline
20 Mar 2015Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
20 Nov 2015 - 20 Nov 2018 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WESTCOUNTRY HOUSING ASSOCIATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
N/A
Postcode
TQ12 4PH
Post Town
Torquay
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)
Local Authority
Teignbridge
Electoral Ward
Buckland & Milber
Westminster Constituency
Newton Abbot

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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