Tender

Case Management Solution

THE ROYAL BOROUGH OF WINDSOR AND MAIDENHEAD COUNCIL

This public procurement record has 1 release in its history.

Tender

11 Jul 2022 at 16:43

Tender Notice
Summary of the contracting process

The Royal Borough of Windsor and Maidenhead Council is seeking a reliable and feature-rich Software as a Service (SaaS) solution for its case management needs, titled "Case Management Solution." This tender falls under the services industry category and is located in Maidenhead, within the South East region of the United Kingdom. The procurement process is currently in the Tender stage, with submissions due by 26 August 2022. The initial contract duration is set for four years, with possible extensions for an additional four years, making the total potential contract duration up to eight years. The total estimated value of the contract is £600,000, and the procurement method is an open procedure due to its value being above the threshold.

This tender presents significant opportunities for SMEs in the software development and services sector, particularly those with expertise in case management systems and municipal software solutions. Companies that can deliver a comprehensive SaaS product that supports various local council functions—from planning and environmental health to licensing and trading standards—would be particularly well-suited to compete. Engaging with this procurement could facilitate business growth by establishing a long-term contract with the council, potentially leading to further collaborations within the public sector.

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Notice Information

Notice Title

Case Management Solution

Notice Description

RBWM requires a functionality rich and reliable SaaS software solution which will support the work of a range of inter-related and stand-alone services which are provided by the various departments from within Royal Borough of Windsor and Maidenhead (RBWM) Council. The software will be used throughout Planning (including Trees, Conservation, Planning Appeals, Enforcement and Building Control); Environmental Health (including Housing (Residential Premises; Housing Surveys; Housing Assistance and HMO Licensing) Commercial Premises and Public Protection); Trading Standards; Licensing; Highways and by the Local Land & Property Gazetteer Custodian (Address Management) as well as the Local Land Charges . The detailed scope and the range of functionalities required are included in the Specification which is part of the ITT documents. The initial duration of the contract in the scope of this procurement is 4 years with the provisions for further extensions to cover further 4 years (4+4). All ITT documents are available on the portal Bravo solution. How to Express an Interest in This Tender Project Ref_ 800 (Case Management Solution) (ITT ref 1706) Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal https://public.bravosolution.co.uk/web/login.html and click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure). For further guidance on how to register on The Public Sector Procurement Portal hosted by Bravo Solution you can watch the video available via the following link - http://www.screencast.com/t/o6NHgMNjnf?_ncp=1502113290076.897-1 Pl. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant PQQ/ ITT to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification . You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk on 0800 069 8630 or email help@bravosolution.co.uk Additional information: The notice about this procurement has already been published in Find the Tender. The initial duration of the contract is 4 years and there are provisions for extensions to cover the further 4 years , therefore the potential max duration of the contract is 8 years in total.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-37704925-8304-4956-ba67-0b29710712fd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/004b1a32-a671-4d09-ab9a-f5a53937730b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jul 20223 years ago
Submission Deadline
26 Aug 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2024 - 1 Apr 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE ROYAL BOROUGH OF WINDSOR AND MAIDENHEAD COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MAIDENHEAD
Postcode
SL6 1RF
Post Town
Slough
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ15 Berkshire East
Delivery Location
TLJ South East (England)
Local Authority
Windsor and Maidenhead
Electoral Ward
St Mary's
Westminster Constituency
Maidenhead

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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