Award

Finance Management System Support - AWARD

ABRI

  • Contract Timeline

    Publication Date

    11th April 2024 09:18:51 AM

  • Contract Summary

    Abri are seeking a contractor who can provide a full level of support for the current Finance Management Solution used within Abri (currently Open Accounts), Abri require this supplier to provide a solution that can meet the following key elements. • Full reactive maintenance service for Open Accounts and Ebis, enabling the logging of issues/defects and providing resolutions through an excellent responsive approach. • Carry out a full , thorough systems healthcheck across Open Accounts and Ebis , to review current use of the product and advise on any changes to achieve optimal utilisation of functionality. • Engage in a routine cycle of review of system use advising on new functionality & system development. • Support the business with the implementation of all regular upgrades and patch fixes. • Support the business with the expansion of the software, implementation of new functionality and/or complimentary solutions. • Provide access to a user environment where the business can interact on best practice and system use. • Provide regular updates, fully supported by metrics, on quality of service delivery.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-3777243e-f900-4c98-ae85-4142c9eaf701

    Publication Source

    Contracts Finder

    Procurement Stage

    Award

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure

    Procurement Category

    Services

    Tender Suitability

    SME VCSE

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    48000000
    72000000

    CPV Division(s)

    48 - Software package and information systems
    72 - IT services: consulting, software development, Internet and support

  • Awarding Authority

    ABRI

    Buyer Name

    Ben Page

    Buyer Email

    Ben.Page@abri.co.uk

    Buyer Phone

    03001231567

    Buyer Address

    Bishopstoke Road, Eastleigh

    Hampshire

    SO50 6AD

    United Kingdom

  • Awarded Supplier(s)

    Supplier Name(s)

    MRI SOFTWARE LIMITED