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Contract Timeline
- Publication Date
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11th April 2024 09:18:51 AM
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Contract Summary
Abri are seeking a contractor who can provide a full level of support for the current Finance Management Solution used within Abri (currently Open Accounts), Abri require this supplier to provide a solution that can meet the following key elements. • Full reactive maintenance service for Open Accounts and Ebis, enabling the logging of issues/defects and providing resolutions through an excellent responsive approach. • Carry out a full , thorough systems healthcheck across Open Accounts and Ebis , to review current use of the product and advise on any changes to achieve optimal utilisation of functionality. • Engage in a routine cycle of review of system use advising on new functionality & system development. • Support the business with the implementation of all regular upgrades and patch fixes. • Support the business with the expansion of the software, implementation of new functionality and/or complimentary solutions. • Provide access to a user environment where the business can interact on best practice and system use. • Provide regular updates, fully supported by metrics, on quality of service delivery.
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Contract Details
- Open Contracting ID
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ocds-b5fd17-3777243e-f900-4c98-ae85-4142c9eaf701
- Publication Source
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Contracts Finder
- Procurement Stage
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Award
- Procurement Method
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Open
- Procurement Method Details
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Open Procedure
- Procurement Category
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Services
- Tender Suitability
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SME VCSE
- Framework / DPS
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Contract Classification
- CPV Code(s)
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48000000
72000000 - CPV Division(s)
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48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
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Awarding Authority
- Buyer Name
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Ben Page
- Buyer Email
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Ben.Page@abri.co.uk
- Buyer Phone
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03001231567
- Buyer Address
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Bishopstoke Road, Eastleigh
Hampshire
SO50 6AD
United Kingdom
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Awarded Supplier(s)