Tender

Facilities Management Helpdesk Software

N H S BUSINESS SERVICES AUTHORITY

This public procurement record has 1 release in its history.

Tender

13 Dec 2016 at 11:06

Tender Notice
Summary of the contracting process

The NHS Business Services Authority is seeking a supplier for a Facilities Management Helpdesk Software, aimed at improving the management of faults across its premises. This procurement process is currently in the active tender stage, with submissions due by 20th December 2016. The contract, valued at £40,000, is classified under software package and information systems (CPV code 48000000) and will involve the implementation of a solution that enables department managers to log and track faults efficiently. The contract period is to commence on 3rd January 2017 and will run until 2nd January 2019, with the service delivery location being in the North East of England.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in software development and facilities management systems. Interested businesses can enhance their growth potential by participating in this procurement process, particularly those equipped to provide an efficient helpdesk solution that aligns with the NHSBSA's operational needs. Potential suppliers should ensure they register on the specified e-tendering platform to access further competition details and maximise their chances of being awarded the contract.

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Notice Information

Notice Title

Facilities Management Helpdesk Software

Notice Description

The NHSBSA is looking to procure a Facilities Management helpdesk solution which allows department managers and core service operatives to log faults via an internet web portal from any computer on any NHSBSA premises. This flexibility will allow users to alert the Property and Facilities Department of any Property, Facilities or Services based faults as and when they arise. The help desk will allow the user to track the progress of the faults they raise and will be notified by email as the job progresses to completion. The Helpdesk will also allow users to keep a record of previous faults raised and have the option of re-raising those jobs should the fault not be satisfactorily resolved. Additional information: The NHSBSA is seeking to appoint a supplier to provide the above Service as a one off requirement. I would be grateful if you could confirm by email whether this ITQ may be of interest to your organisation. The ITQ will be issued via our e-tendering website: https://nhsbsa.bravosolution.co.uk/web/login.shtml You must register on this website to access the further competition documentation. If you do not intend to respond to this further competition, you may still find it useful to register on the above website and revisit it periodically to search for future opportunities. Please inform me by email once you have registered on our e-tendering website, so that the access to further competition documents can be granted. You will be notified when the further competition documentation is available on the e-sourcing website. If you require assistance in registering please contact the BravoSolutions helpdesk on 0800 011 2470.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-37a34ef0-8ba3-47c1-bdec-3ac0c5465c55
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dba00279-ed64-49f6-9298-9ff917295d80
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£40,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Dec 20169 years ago
Submission Deadline
20 Dec 2016Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
3 Jan 2017 - 2 Jan 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
N H S BUSINESS SERVICES AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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