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203_25 Technology Enabled Care Products and Services

ESPO

This public procurement record has 4 releases in its history.

Award

18 Nov 2025 at 16:23

Award Notice
TenderAmendment

01 Apr 2025 at 16:16

Tender Notice
Tender

19 Feb 2025 at 10:03

Tender Notice
Planning

10 Dec 2024 at 16:52

Planned Procurement Notice
Summary of the contracting process

The procurement process for the "203_25 Technology Enabled Care Products and Services" framework was spearheaded by ESPO, a public sector buying organisation based in Leicester, England. This framework encompasses a variety of lots, including telecare and telehealth products and services. It was executed using an open procedure, targeting services within the telecommunications and healthcare sectors. The total framework value is estimated at £16 million, with the contract period spanning from 1st June 2025 to 31st May 2027, with the possibility of a 24-month extension. The framework is available to a wide range of UK public bodies such as local authorities and NHS bodies, and aims to provide solutions across all UK regions. The process reached its award stage on 16th October 2025, marking the framework's official establishment.

This tender presents significant growth opportunities for businesses specialising in technology-enabled care and telecommunications. It is particularly advantageous for small and medium-sized enterprises (SMEs) and organisations within the voluntary, community, and social enterprise (VCSE) sectors. Companies with expertise in delivering care products and telecommunication services can benefit from this framework by gaining access to an extensive range of potential clients within the public sector. The framework structure, along with the possibility of participating in a competitive eAuction process for call-off contracts, can facilitate enhanced market penetration and business expansion, fostering partnerships with public bodies across the UK.

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Notice Information

Notice Title

203_25 Technology Enabled Care Products and Services

Notice Description

ESPO's Technology Enabled Care Products and Services framework, comprising the following lots: Lot 1.1 - Technology Enabled Care (Telecare) products and associated services Lot 1.2 - Technology Enabled Care (Telecare) services Lot 2.1 - Telehealth products and associated services Lot 2.2 - Telehealth services The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period. As part of the on-going contract management process, during the period of the Framework Agreement, ESPO shall monitor the financial stability of the awarded Suppliers during the period of the Framework Agreement by reference to credit rating agency reports. ESPO shall obtain a credit score for the Supplier on or before the Framework start date as a base score and where a significant change in the credit score is identified over the life of the Framework Agreement, ESPO reserves the right to investigate the reasons for this significant change. Depending on the severity of the changes, it will be at the sole discretion of ESPO to suspend or even permanently remove the Supplier from the Framework Agreement. Additional information: As a Central Purchasing Body as defined in the Public Contracts Regulations 2015, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself. Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders' information only. An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-39df6ad8-f0e6-44ad-b5ae-273f245d46a7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3edca9b5-7f28-45d4-84a0-54bd346b20fb
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

33 - Medical equipments, pharmaceuticals and personal care products

48 - Software package and information systems

51 - Installation services (except software)

64 - Postal and telecommunications services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

CPV Codes

32500000 - Telecommunications equipment and supplies

33000000 - Medical equipments, pharmaceuticals and personal care products

48814000 - Medical information systems

51300000 - Installation services of communications equipment

64200000 - Telecommunications services

79711000 - Alarm-monitoring services

85000000 - Health and social work services

Notice Value(s)

Tender Value
£16,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£16,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20259 months ago
Submission Deadline
23 Apr 2025Expired
Future Notice Date
21 Feb 2025Expired
Award Date
16 Oct 202510 months ago
Contract Period
18 Aug 2025 - 17 Aug 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ESPO
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE19 1ES
Postcode Area
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
Not specified
Local Authority
Blaby
Electoral Ward
Enderby
Westminster Constituency
South Leicestershire

Supplier Information

Number of Suppliers
44
Supplier Names

Abilia Ltd

Access UK Ltd

Alcove Limited

Alertacall Limited

Appello Smart Living Solutions Ltd

Baywater Healthcare UK Limited

BDS (Northern) Ltd

Broomwell Healthwatch Limited

Canary Care Global Limited

CAREBUILDER UK LIMITED

Careium

Chiptech International Ltd

Chubb Fire & Security Ltd (Quick Quotes)

Database for Business Ltd

EASTCOTE CONSULTING LLP

ESSENCE SMARTCARE UK LIMITED

EVONDOS OY

FarrPoint Limited

Frequency Precision Limited

GBR DIGITAL HEALTH SOLUTIONS LTD

ICS Operations Limited

Intelligens Consulting Ltd

Just Checking Ltd

Legrand Electric Ltd

Medequip Assistive Technology Limited

Redditch Borough Council

OpenView Security Solutions Limited

PA Consulting Services Limited

Pivotell Ltd.

Possum Limited

PPP Taking Care Limited

Progress Housing Association Limited

Red Alert Telecare Limited

Rethink Partners Limited

SANCTUARY HOME CARE LIMITED

Solcom Limited

SOLEM (t/a ATTENTIVE)

TeleAlarm Europe GmbH

Integrated Digital CCTV Systems Limited

TMT FIRST LIMITED

TEC Services Association CIC

Tunstall Healthcare (UK) Ltd

Urban Foresight Limited

WM5G LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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