Award

CRM Analysis

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

17 Dec 2018 at 11:43

Award Notice
Summary of the contracting process

The procurement process titled "CRM Analysis" was conducted by the Department for Work and Pensions, focusing on IT services, specifically consulting and software development. The process is now complete, having reached the award stage on 7th November 2018. This procurement utilised a direct method, classified as a single tender action below the threshold, with a total contract value of £35,150. The contract period spans from 19th November 2018 to 17th May 2019, based in Brighton, England. The completion of the process was published on 17th December 2018.

This tender presents significant opportunities for businesses specialising in IT consulting and software development, particularly for those with expertise in customer relationship management systems. Established companies and those with the capability for large-scale project delivery would be well-suited to engage in similar tenders within this sector. With the growing demand for digital solutions, businesses that can offer innovative diagnostic and operational improvement services are likely to thrive in this competitive landscape.

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Notice Information

Notice Title

CRM Analysis

Notice Description

Provision of diagnostic piece of investigation work to be carried out by CRM experts examining and reporting on our current IT infrastructure.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3a51263f-5200-4512-918f-fd9d56ca3f2d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4a1ffdeb-e1b6-4d66-a8cc-13dc1844cbce
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£35,150 Under £100K
Lots Value
Not specified
Awards Value
£35,150 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Dec 20187 years ago
Submission Deadline
19 Oct 2018Expired
Future Notice Date
Not specified
Award Date
7 Nov 20187 years ago
Contract Period
19 Nov 2018 - 17 May 2019 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Not specified
Contact Email
aprocurement@tpr.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BRIGHTON
Postcode
BN1 4DW
Post Town
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ21 Brighton and Hove
Delivery Location
Not specified
Local Authority
Brighton and Hove
Electoral Ward
West Hill & North Laine
Westminster Constituency
Brighton Pavilion

Supplier Information

Number of Suppliers
1
Supplier Name

INCREMENTAL GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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