Tender

UK SBS IT17312 ISIS accelerator control system platform support

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 3 releases in its history.

TenderAmendment

13 Apr 2018 at 08:29

Tender Notice
TenderAmendment

28 Feb 2018 at 15:49

Tender Notice
Tender

28 Feb 2018 at 15:47

Tender Notice
Summary of the contracting process

The procurement process pertains to the contract titled "UK SBS IT17312 ISIS accelerator control system platform support," initiated by UK Shared Business Services Limited (UK SBS). This opportunity falls under the IT services category, specifically focused on consulting, software development, Internet, and support services. The contract's location is in Swindon, England. The tender was open for submissions until 14:00 on 12th March 2018, with formal contract services beginning from 29th March 2018 until 28th March 2021. The procurement method employed is an open procedure, suitable for small and medium enterprises (SMEs), with a total contract value of £50,000.

This tender presents a significant opportunity for businesses specialising in IT services, particularly those with expertise in operating systems and software development tools supporting control systems. Companies that can provide comprehensive support solutions, including software licensing, client support systems, and proactive monitoring, would be well positioned to compete for this contract. The extensive requirements for ongoing support and performance reviews highlight the need for reliable service providers capable of delivering customised solutions and meeting high service level agreements.

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Notice Information

Notice Title

UK SBS IT17312 ISIS accelerator control system platform support

Notice Description

*** This tender requirement was abandoned prior to a Contract award decision. *** **PLEASE DO NOT RESPOND DIRECTLY TO THE BUYER** Please note this tender will close 14:00 on 12/03/18. The requirement is for platform support (operating systems, development environment, and tools) to support continuing development of the control system under Vsystem. The current system consists of 5 HPE Itanium servers running the HPE OpenVMS operating system. Support is required for the base operating environment (OpenVMS, shadowing and clustering) and compilers (BASIC, C and C++). The winning supplier will provide software licences including rights to manufacturer's upgrades throughout the term of the contract, and make the software available for download or on physical media. The winning supplier will provide a telephone, email, and/or web-based call logging system to support the software provided as well as proactive monitoring. Minimum accepted would be at least one electronic call logging method with ideal offer to include Email support, telephone support, web-based call logging and tracking. Electronic call logging for support shall be available 24 x 7 Response times for support shall be Next Working Day response as a minimum and 4hr response would be the ideal SLA. The winning supplier will provide escalation procedures for higher level problems, including engineering support if required. The winning supplier will provide download access to patches, including custom ones if required. The winning supplier will provide quarterly reviews of performance including: summary of calls logged with time to respond and time to fix, together with details of any new releases or updates during the period. Maintenance will be via electronic delivery of patches and full access to new licences and updates. The winning supplier will provide a roadmap for the update cycles throughout the course of the contract, including evidence of plans for substantial development. The winning supplier will provide a roadmap for the product maturity/end of life throughout the course of the contract, including evidence of plans for substantial development including both functionality and hardware support Ongoing payments for support to be paid over the term of the contract at intervals to be agreed with the winning supplier. Additional information: As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing expressionofinterest@crowncommercial.gov.uk Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503 Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3a71b4fb-6e24-47a0-95eb-a00fe992d662
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0c30821b-1b58-4478-9620-51f3fe436e1c
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Apr 20187 years ago
Submission Deadline
12 Mar 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
28 Mar 2018 - 28 Mar 2021 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
IT Procurement
Contact Email
ictprocurement@uksbs.co.uk
Contact Phone
01793 86 7005

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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