Award

The Supply of Mitel support services.

UNIVERSITY OF CENTRAL LANCASHIRE HEC

This public procurement record has 1 release in its history.

Award

18 Nov 2016 at 20:17

Award Notice
Summary of the contracting process

The University of Central Lancashire (UCLAN) is seeking contractors for the supply of Mitel support services for its VoIP solution, covering around 4,500 extensions across its campus in Preston, North West England. This procurement process is currently in the Award stage, following an Open EU procurement method. The tender document was published on 18th November 2016, with a closing date for submissions set for 26th February 2016. The successful bidder will enter into a contract period starting from 1st May 2016 and running until 30th April 2020, with provisions for annual performance reviews and potential extensions.

This tender presents a significant opportunity for businesses specialising in telecommunications and support services, particularly those with experience in Mitel systems. Companies that hold the required certifications and have a proven track record in servicing complex VoIP solutions will find this contract particularly relevant. With the contract being structured to evaluate supplier performance annually, firms that can demonstrate high-quality service delivery are well-positioned for long-term engagement with UCLAN, potentially opening doors for further projects within the public sector.

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Notice Information

Notice Title

The Supply of Mitel support services.

Notice Description

The University of Central Lancashire (UCLAN) wishes to appoint a contractor to support and maintain its Mitel 3300 VoIP solution (approximately 4,500 extensions) throughout the University campus. The University requires a high quality support and maintenance service that represents good value for money. Due to the nature and complexity of the University's Mitel systems and set up, it is important that the University receives the right level of technical support and expertise for the contract. Therefore bidders are required to consider the following, and must hold the following minimum requirements: Must have: 1. At least 5 "Technical product training certifications" recognised by Mitel (or equivalent qualifications); and 2. Staff must each have Mitel engineering qualifications and 3 years' experience of servicing Mitel products UCLan also wishes to enter into a contractual agreement with the successful contractor for maximum period of 4 years. The contract will be on a 2 + 1 + 1 with a rolling 12 month extension after 24months: The initial appointment will be for a two year period, years three and four will be appointed on a year by year basis subject to annual review, suppliers performance and SLA targets being met. The extension is also subject to any price increases in support charges for the 4 year period: UCLan also reserve the right to re-tender the contract following the initial contract term of two years. This is an Open EU procurement procedure, the ITT and full specification and supporting documents can be downloaded by registering and expressing your interest on the University's e-tendering system https://intendhost.co.uk/universitycentrallancs/aspx/Home If you have any questions or comments in relation to this tender they must be submitted via the In-tend portal. The University will not engage into any open dialogue during this tender process, and completed tenders must be returned through the same e-tendering system. The closing date for return of the tender is 26th February 2016 at 12 noon (UK time). Firms are invited to study the requirement outlined in the tender documentation and provide their best bid to meet the needs identified. Additional information: Firms are invited to study the requirement outlined in the tender documentation and provide their best bid to meet the needs identified. This is an EU open procurement procedure involving an eligible selection stage, and the ITT and full specification and supporting documents can be downloaded by registering and expressing your interest on the University's e-tendering system https://in-tendhost.co.uk/universitycentrallancs/aspx/Home

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3cbd191a-adc9-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/88d2311e-0124-4288-a5a9-d8d94b1effd4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32412000 - Communications network

32500000 - Telecommunications equipment and supplies

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20169 years ago
Submission Deadline
26 Feb 2016Expired
Future Notice Date
Not specified
Award Date
26 Jan 201610 years ago
Contract Period
30 Apr 2016 - 30 Apr 2020 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF CENTRAL LANCASHIRE HEC
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PRESTON
Postcode
PR1 2HE
Post Town
Preston
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD45 Mid Lancashire
Delivery Location
TLD North West (England)
Local Authority
Preston
Electoral Ward
City Centre
Westminster Constituency
Preston

Supplier Information

Number of Suppliers
1
Supplier Name

AZZURRI COMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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