Award

Contact Centre Support and Telephony support and Maintenance

LINCOLNSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

05 Mar 2018 at 10:04

Award Notice
Summary of the contracting process

Lincolnshire County Council is seeking suppliers for the project titled "Contact Centre Support and Telephony Support and Maintenance". This procurement falls under the services industry category, specifically focusing on repair and maintenance services as well as IT services. The contract period commences on 1st March 2018 and will continue until 28th February 2021. The call for tenders closed on 2nd February 2018, with a minimum contract value of £150,000 and a total value of £179,000. The procurement was executed through a Request for Quotation method.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) specialising in IT services, contact centre operations, and telecommunication support. Businesses that can provide a combination of technological expertise and maintenance services would be particularly well-suited. Engaging in this contract could enhance their market presence and foster long-term partnerships with local councils, contributing to growth and development in their service offerings.

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Notice Information

Notice Title

Contact Centre Support and Telephony support and Maintenance

Notice Description

Responses are invited for the supply of services and goods in respect of Contact Centre Development and Telephony / Support and Maintenance for West Lindsey District Council. The successful Supplier will be responsible for providing this service, liaising closely with the Council's ICT and change management technical representatives.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-41b224d4-8857-4696-abff-a33cd4426f90
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fac61c4d-cbdc-43a6-826f-77ed4bf0a65c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Request for Quotation
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support

CPV Codes

50000000 - Repair and maintenance services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£179,000 £100K-£500K
Lots Value
Not specified
Awards Value
£173,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Mar 20187 years ago
Submission Deadline
2 Feb 2018Expired
Future Notice Date
Not specified
Award Date
21 Feb 20188 years ago
Contract Period
1 Mar 2018 - 28 Feb 2021 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LINCOLNSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LINCOLN
Postcode
LN1 1YL
Post Town
Lincoln
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF3 Lincolnshire
Small Region (ITL 3)
TLF30 Lincolnshire CC
Delivery Location
TLF East Midlands (England)
Local Authority
Lincoln
Electoral Ward
Carholme
Westminster Constituency
Lincoln

Supplier Information

Number of Suppliers
1
Supplier Name

AMTECH BUSINESS SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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