Tender

INTEGRATED LAND AND PROPERTY-BASED IT CASE MANAGEMENT SOLUTION

LONDON BOROUGH OF HAMMERSMITH & FULHAM

This public procurement record has 1 release in its history.

Tender

13 Jul 2021 at 09:55

Tender Notice
Summary of the contracting process

The London Borough of Hammersmith & Fulham is conducting a procurement process for an "Integrated Land and Property-Based IT Case Management Solution" vital for various regulatory services. The tender is in the active stage, with a submission deadline on 16 August 2021. The successful solution will significantly enhance services across multiple departments including planning, environmental health, and building control. The contract is expected to commence on 20 March 2022 and will last until 19 March 2027. This procurement method follows a competitive procedure with negotiation, with an industry classification in software supply services.

This tender presents a valuable opportunity for businesses engaged in software development, particularly those with experience in integrated IT solutions for public sector operations. Small and medium enterprises (SMEs) and voluntary community and social enterprises (VCSEs) are encouraged to participate, as the buying authority actively seeks innovative approaches that can streamline service delivery and improve customer experience. Companies that specialise in electronic document management systems and regulatory compliance tools would find this tender particularly suitable.

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Notice Information

Notice Title

INTEGRATED LAND AND PROPERTY-BASED IT CASE MANAGEMENT SOLUTION

Notice Description

The Authority requires an integrated land and property-based IT case management solution for multiple regulatory services across the authority. The solution will be highly embedded within the organisation and underpin many business processes and cases. It is an essential element in determining many regulatory and compliance functions and is business critical for the following services: - Planning (applications, appeals, enforcement, listed buildings, tree preservation orders, development condition monitoring) - Building Control (including contraventions and dangerous structures) - Environmental Health (accident reports, commercial premises, service requests, infectious diseases, pest control, pollution prevention and control, private water supplies) - Law Enforcement Team (environmental enforcement, tackling anti-social behaviour, issuing enforcement notices and fixed penalty notices) - Land Charges - Private Sector Housing (residential premises, housing assistance grants, service requests, licensing houses in multiple occupation (HMO's)) - Trading Standards (business register, service requests, risk analysis, Consumer Direct interface) - Contaminated Land (register of land which has hosted uses that may lead to contamination) - Licensing (licensed premises and individuals covering alcohol, gambling, and all other licensable activities) - Local Land and Property Gazetteer (LLPG) (street naming and numbering). The solution must also incorporate broad, overarching functionality such as an electronic document management system (EDMS) which will hold all records for the relevant cases and will enable fast, reliable access to all documents for all users and mobile working capability. The new solution must support the over-arching ambition of H&F to deliver an improved, more joined up customer experience for residents by improving and broadening channels through which the customer can access services. The aim is for the new solution to be Live by 20 March 2023. Additional information: All tender documents are available on www.capitalEsourcing.com. All tender submissions shall be submitted via the e-tendering platform www.capitalEsourcing.com

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4382c797-c44b-48b2-82ee-2e8ffbe3ac45
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e20552fd-3dcb-4a80-b194-8e659f4b98ba
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72268000 - Software supply services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jul 20214 years ago
Submission Deadline
16 Aug 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
20 Mar 2022 - 19 Mar 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HAMMERSMITH & FULHAM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W6 9JU
Post Town
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI London
Local Authority
Hammersmith and Fulham
Electoral Ward
Hammersmith Broadway
Westminster Constituency
Hammersmith and Chiswick

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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