Tender

Provision of an Out of Hours Telephone Service

ASTER GROUP

  • Contract Timeline

    Publication Date

    1st October 2024 09:56:27 AM

    Tender Deadline

    31st October 2024 12:00:00 PM   19 days remaining

  • Contract Summary

    This is a requirement for the provision of an out of hours telephone service for Aster Group Ltd. The function of the Aster Contact Centre and service hubs is to handle customer information regarding property repairs and distribute the work to the appropriate in-house trade operative and/or external contractors, within working hours which is Monday - Friday 08:00 - 17:00. Therefore, outside these working hours, including bank holidays, technical downtime, team meetings and collaborative calls, customers wishing to contact Aster regarding emergencies will be routed to the out of hours provider. Additional information: https://in-tendhost.co.uk/aster/aspx/ Is a Recurrent Procurement Type? : Yes

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-43addda2-589a-4292-be6f-d7eb87a1988d

    Publication Source

    Contracts Finder

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (above Threshold)

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    32551400
    32552120
    64214200
    79342300
    79511000
    79512000

    CPV Division(s)

    32 - Radio, television, communication, telecommunication and related equipment
    64 - Postal and telecommunications services
    79 - Business services: law, marketing, consulting, recruitment, printing and security

  • Awarding Authority

    ASTER GROUP

    Buyer Name

    MoshoodFarinmade

    Buyer Email

    moshood.farinmade@aster.co.uk

    Buyer Phone

    0333 400 8222

    Buyer Address

    Horton Avenue, Devizes

    Wiltshire

    SN10 2AZ

    United Kingdom