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Contract Timeline
- Publication Date
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1st October 2024 09:56:27 AM
- Tender Deadline
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31st October 2024 12:00:00 PM Expired
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Contract Summary
This is a requirement for the provision of an out of hours telephone service for Aster Group Ltd. The function of the Aster Contact Centre and service hubs is to handle customer information regarding property repairs and distribute the work to the appropriate in-house trade operative and/or external contractors, within working hours which is Monday - Friday 08:00 - 17:00. Therefore, outside these working hours, including bank holidays, technical downtime, team meetings and collaborative calls, customers wishing to contact Aster regarding emergencies will be routed to the out of hours provider. Additional information: https://in-tendhost.co.uk/aster/aspx/ Is a Recurrent Procurement Type? : Yes
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Contract Details
- Open Contracting ID
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ocds-b5fd17-43addda2-589a-4292-be6f-d7eb87a1988d
- Publication Source
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Contracts Finder
- Procurement Stage
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Tender
- Procurement Method
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Open
- Procurement Method Details
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Open Procedure (above Threshold)
- Procurement Category
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Services
- Tender Suitability
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SME
- Framework / DPS
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Contract Classification
- CPV Code(s)
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32551400
32552120
64214200
79342300
79511000
79512000 - CPV Division(s)
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32 - Radio, television, communication, telecommunication and related equipment
64 - Postal and telecommunications services
79 - Business services: law, marketing, consulting, recruitment, printing and security
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Awarding Authority
- Buyer Name
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MoshoodFarinmade
- Buyer Email
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moshood.farinmade@aster.co.uk
- Buyer Phone
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0333 400 8222
- Buyer Address
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Horton Avenue, Devizes
Wiltshire
SN10 2AZ
United Kingdom