Award

Synergy Banking Intermediary - Electronic Payments Software

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

30 Jan 2026 at 15:42

Summary of the contracting process

The Department for Work and Pensions has completed a procurement process for the provision of "Synergy Banking Intermediary - Electronic Payments Software", categorized under industry-specific software packages (CPV code: 48100000). Located in the United Kingdom with the main office in Manchester, the department initiated a selective procurement method through a call-off from the CCS G-Cloud 14 RM1557.14 framework agreement. The process reached the award stage with an active status as of 26th January 2026 with an initial contract period starting on 2nd February 2026 and concluding on 1st February 2027, though it includes an option to extend for up to two additional years. The total contract value is £60,000.

This procurement opportunity provides significant potential for business growth, especially for companies specialising in banking intermediary and electronic payment software solutions. Although not specifically marked for SMEs or VCSEs, the contract offers a chance for established enterprises with relevant expertise and capabilities to deliver industry-specific software to governmental bodies. Given the nature of the framework agreements and the contract's potential extension, businesses with robust capabilities in software development and a strong understanding of the UK government procurement landscape would be well-positioned to take advantage of such opportunities in future tenders.

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Notice Title

Synergy Banking Intermediary - Electronic Payments Software

Notice Description

A Banking Intermediary software product sourced via the CCS G-Cloud 14 RM1557.14. - Lot 2 Cloud Software Framework. Services include but shall not be limited to: Submission of BACS files for payments Approval of BACS files for payments Returned payments. Submission of Direct Debit collection files Returned or failed collection processes. Cheque Printing Contract Term 1 year with the option to extend by a further 2 years in increments of 12months (01/02/29 Maximum term)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-44db354a-462e-4dc1-8e99-4c21eb3dfc0d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2ce9b785-2316-4e39-b653-b7bba58e3782
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
Not specified
Awards Value
£60,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jan 20263 weeks ago
Submission Deadline
13 Nov 2025Expired
Future Notice Date
Not specified
Award Date
26 Jan 20264 weeks ago
Contract Period
2 Feb 2026 - 1 Feb 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M2 3AA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified

Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

BOTTOMLINE TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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