Notice Information
Notice Title
RBBC - KR Customer Relationship Management Solution - AWARD
Notice Description
To meet our channel shift aspirations the Authority needs to implement a modern Customer Relationship Management solution (CRM) with a fully featured customer portal that will enable a 'single view of the customer' and integrate with existing Line of Business systems.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-457e9af5-368b-4beb-ba77-4a2a697432f3
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/81a07179-2b10-4f23-af6e-b977769986b3
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48445000 - Customer Relation Management software package
72212445 - Customer Relation Management software development services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £96,540 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 8 Mar 20178 years ago
- Submission Deadline
- 30 Dec 2016Expired
- Future Notice Date
- Not specified
- Award Date
- 8 Mar 20178 years ago
- Contract Period
- 8 Mar 2017 - 7 Mar 2020 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SE SHARED SERVICES
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SURREY
- Postcode
- RH2 0SH
- Post Town
- Redhill
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ2 Surrey, East and West Sussex
- Small Region (ITL 3)
- TLJ26 East Surrey
- Delivery Location
- TLJ South East (England)
-
- Local Authority
- Reigate and Banstead
- Electoral Ward
- Reigate
- Westminster Constituency
- Reigate
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/81a07179-2b10-4f23-af6e-b977769986b3
8th March 2017 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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