Award

Annual Maintenance, Support and Development of the Dounreay Environmental Sample Management System

CTM PORTAL FOR THE NDA SHARED SERVICES ALLIANCE

This public procurement record has 1 release in its history.

Award

19 Jan 2022 at 09:55

Award Notice
Summary of the contracting process

The procurement process pertains to the contract titled "Annual Maintenance, Support and Development of the Dounreay Environmental Sample Management System," conducted by the CTM Portal for the NDA Shared Services Alliance. This service contract, classified under industrial control software package (CPV code 48150000), is located in Thurso, Scotland (KW14 7TZ). The procurement method was an open procedure, and the contract period is set from 1 September 2021 to 31 August 2024. The contract value is approximately £90,000 with a minimum value of £60,000. The award was made on 17 December 2021 and the tender period concluded on 29 July 2021.

This tender presents substantial opportunities for businesses specialising in software maintenance and development, particularly in the realm of industrial control systems. Companies with capabilities in technical documentation, system maintenance, security updates, and support services would be well-suited to compete. The open nature of the procurement process suggests that small and medium-sized enterprises (SMEs) can participate, providing a platform for innovative solutions that enhance system functionality and performance.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Annual Maintenance, Support and Development of the Dounreay Environmental Sample Management System

Notice Description

The scope of services for this contract includes the following activities: Maintenance Services The Consultant shall: * Provide and update technical documentation for the system * Maintain and manage the renewal of the annual licensing (on behalf of the Employer) required for operating the following software from May 2022 until contract end: o Filemaker Pro (Server and Employer) o MBS FileMaker Plugin (20 seats) o MSB Plug-In - Server o LibXL Windows o 360Works MirrorSync (10 seats) * Proactively maintain the current application and installation via remote access to a virtual server owned by the Employer to ensure efficient operation and data storage. * Resolve any issues or defects reported by the Employer * Ensure security updates and upgrades are applied in a timely manner to protect the integrity of the system * Rectify and action any security defects that are identified through proactive vulnerability scanning and system health checks * Have and maintain development and online mapping servers held under the Consultant's control. Support Services The Consultant shall: * Provide a technical capability to ensure that the system is always functioning correctly and resolve issues promptly. * Provide a telephone/video conference support service to resolve operator issues * Provide a dedicated support contact for urgent issues * Provide an incident handling procedure including an escalation process * Provide a quarterly/annually report on the incidents that have been raised and status of resolution, adherence to service level agreement below. * Ensure all support services are responded to within 4 hours and resolved within 2 day as the agreed SLA Development Services The Consultant shall * Develop new processes, as directed by the Employer, to increase the functionality and scope of the system * Develop improvements to the existing system, as directed by the Employer. * Follow change control procedures as specified and documented by the Consultant to maintain the integrity of the system * Provide a quarterly/annual report on the system changes within that period and the time spent on delivering these development changes. * Develop based on secure software standards, provide assurance of adherence * Develop testing cycle to ensure stability and erroneous code does not impact on the availability and security of the system

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4599c18c-80d1-4afa-8136-12662577699b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b549d2ab-cbbc-49fb-89bb-a65069809fa1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48150000 - Industrial control software package

Notice Value(s)

Tender Value
£90,000 Under £100K
Lots Value
Not specified
Awards Value
£144,940 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Jan 20224 years ago
Submission Deadline
29 Jul 2021Expired
Future Notice Date
Not specified
Award Date
17 Dec 20214 years ago
Contract Period
31 Aug 2021 - 31 Aug 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CTM PORTAL FOR THE NDA SHARED SERVICES ALLIANCE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
THURSO
Postcode
KW14 7TZ
Post Town
Kirkwall
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
Not specified
Local Authority
Highland
Electoral Ward
Thurso and Northwest Caithness
Westminster Constituency
Caithness, Sutherland and Easter Ross

Supplier Information

Number of Suppliers
1
Supplier Name

AMA DATASET

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-4599c18c-80d1-4afa-8136-12662577699b-2022-01-19T09:55:34Z",
    "date": "2022-01-19T09:55:34Z",
    "ocid": "ocds-b5fd17-4599c18c-80d1-4afa-8136-12662577699b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "20220119095529-3510",
        "title": "Annual Maintenance, Support and Development of the Dounreay Environmental Sample Management System",
        "description": "The scope of services for this contract includes the following activities: Maintenance Services The Consultant shall: * Provide and update technical documentation for the system * Maintain and manage the renewal of the annual licensing (on behalf of the Employer) required for operating the following software from May 2022 until contract end: o Filemaker Pro (Server and Employer) o MBS FileMaker Plugin (20 seats) o MSB Plug-In - Server o LibXL Windows o 360Works MirrorSync (10 seats) * Proactively maintain the current application and installation via remote access to a virtual server owned by the Employer to ensure efficient operation and data storage. * Resolve any issues or defects reported by the Employer * Ensure security updates and upgrades are applied in a timely manner to protect the integrity of the system * Rectify and action any security defects that are identified through proactive vulnerability scanning and system health checks * Have and maintain development and online mapping servers held under the Consultant's control. Support Services The Consultant shall: * Provide a technical capability to ensure that the system is always functioning correctly and resolve issues promptly. * Provide a telephone/video conference support service to resolve operator issues * Provide a dedicated support contact for urgent issues * Provide an incident handling procedure including an escalation process * Provide a quarterly/annually report on the incidents that have been raised and status of resolution, adherence to service level agreement below. * Ensure all support services are responded to within 4 hours and resolved within 2 day as the agreed SLA Development Services The Consultant shall * Develop new processes, as directed by the Employer, to increase the functionality and scope of the system * Develop improvements to the existing system, as directed by the Employer. * Follow change control procedures as specified and documented by the Consultant to maintain the integrity of the system * Provide a quarterly/annual report on the system changes within that period and the time spent on delivering these development changes. * Develop based on secure software standards, provide assurance of adherence * Develop testing cycle to ensure stability and erroneous code does not impact on the availability and security of the system",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48150000",
            "description": "Industrial control software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "KW14 7TZ"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 60000,
            "currency": "GBP"
        },
        "value": {
            "amount": 90000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2021-07-29T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2021-09-01T00:00:00+01:00",
            "endDate": "2024-08-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-162160",
            "name": "CTM Portal for the NDA Shared Services Alliance",
            "identifier": {
                "legalName": "CTM Portal for the NDA Shared Services Alliance"
            },
            "address": {
                "streetAddress": "D2003, Dounreay",
                "locality": "Thurso",
                "postalCode": "KW14 7TZ",
                "countryName": "SCT"
            },
            "contactPoint": {
                "name": "Emma Gordon",
                "email": "emma.gordon@dounreay.com",
                "telephone": "+44 1847802632"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-195103",
            "name": "AMA Dataset Limited",
            "identifier": {
                "legalName": "AMA Dataset Limited"
            },
            "address": {
                "streetAddress": "5 School Lane Bamber Bridge Preston PR5 6QD"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-162160",
        "name": "CTM Portal for the NDA Shared Services Alliance"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-4599c18c-80d1-4afa-8136-12662577699b-1",
            "status": "active",
            "date": "2021-12-17T00:00:00Z",
            "datePublished": "2022-01-19T09:55:34Z",
            "value": {
                "amount": 144940,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-195103",
                    "name": "AMA Dataset Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-09-01T00:00:00+01:00",
                "endDate": "2024-08-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/b549d2ab-cbbc-49fb-89bb-a65069809fa1",
                    "datePublished": "2022-01-19T09:55:34Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}