Award

Email Security and Email Archive Services

NHS ENGLAND AND NHS IMPROVEMENT

This public procurement record has 1 release in its history.

Award

01 Aug 2023 at 10:55

Award Notice
Summary of the contracting process

The Healthcare Safety Investigation Branch (HSIB), under the authority of NHS England and NHS Improvement, has completed a procurement process for "Email Security and Email Archive Services" in the software package and information systems industry category. The contract, valued at £25,800 GBP, was awarded through a selective procurement method with a tender period ending on 14th September 2020 and a contract period running from 1st October 2020 to 30th September 2022 with the possibility of business growth opportunities for SMEs.

This tender presents an opportunity for businesses providing advanced email security and archiving services to engage with NHS England and NHS Improvement. Companies with expertise in secure email solutions, data privacy compliance, and governance obligations would be well-suited to compete. The selective procurement method and framework agreement call-off procurement process offer a chance for suitable suppliers to contribute towards enhancing the email services of the Healthcare Safety Investigation Branch, ensuring data integrity and protection.

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Notice Information

Notice Title

Email Security and Email Archive Services

Notice Description

The Healthcare Safety Investigation Branch (HSIB) is heavily reliant on having a secure and reliable email service. HSIB uses the full offering of Microsoft Office 365 including Exchange Online which is used to provide an email account to all staff, however it lacks advanced enterprise features around security and email archiving. The service requirements are broken down into two components: email security and email archive. The benefits of the email security component is that we have advanced email security features like Blockmail anti-spam, which keeps unwanted email spam from reaching our network. It reduces the time staff may have to otherwise spend on checking for unwanted messages, and importantly helps to avoid productivity losses by protecting our systems from malware and other viruses. It also prevents data leakage, which as HSIB operates with personal identifiable data, could potentially result in litigation or reputational damage if email security is not in place. In addition to the core security, further advanced features from an email security service provides additional protection with URL scanning on demand, which checks any links embedded in emails when the user clicks them to ensure they are safe, thus providing real time protection for our staff. These features along with the advanced management portal, allow for IT and staff to operate securely and efficiently with email. The second service needed is email archive. This service is a critical component for HSIB, as it not only provides a mechanism whereby every email is put into retention, but ensures we are GDPR and general governance compliant with regards to maintaining an accurate record of all emails. The email archive solution ensures we meet all our core governance obligations around data privacy, integrity and security. Without this additional service HSIB would be in breach of GDPR as it would not have a mechanism to fully audit emails and provide a key recovery mechanism for emails that may have been deleted at any point in the lifespan of HSIB.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-45f703c4-e52f-4df0-88c7-0f5598ba7d77
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9d56bb06-8e6b-4c2d-80a7-1cf4addee8e5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Not specified
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£25,800 Under £100K
Lots Value
Not specified
Awards Value
£25,800 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Aug 20232 years ago
Submission Deadline
14 Sep 2020Expired
Future Notice Date
Not specified
Award Date
29 Sep 20205 years ago
Contract Period
30 Sep 2020 - 30 Sep 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND AND NHS IMPROVEMENT
Contact Name
Dhar Grewal
Contact Email
dhar.grewal@hsib.org.uk
Contact Phone
01252222243

Buyer Location

Locality
READING
Postcode
RG1 7EB
Post Town
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
Not specified
Local Authority
Reading
Electoral Ward
Abbey
Westminster Constituency
Reading Central

Supplier Information

Number of Suppliers
1
Supplier Name

EGRESS SOFTWARE TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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