Award

In Year Finalisation Phase 2

H M REVENUE & CUSTOMS

This public procurement record has 2 releases in its history.

Award

18 Nov 2016 at 20:17

Award Notice
Award

18 Nov 2016 at 20:16

Award Notice
Summary of the contracting process

The procurement process titled "In Year Finalisation Phase 2" was initiated by H M Revenue & Customs, located in London, England. The contract, which is classified under the industry category of Research and development services and related consultancy services (CPV code 73000000), carries a total value of £19,705. The contract period commenced on 8 June 2015 and concluded on 22 July 2015. Although the tender process has been classified as complete, it indicates an active award status as of 29 May 2015.

This tender presents a significant opportunity for businesses in the research and consultancy sector, particularly those specialising in usability testing and customer experience enhancement. Small and medium-sized enterprises (SMEs) are particularly well-suited to compete, given the nature of usability studies, which often require a responsive and flexible approach to client feedback and iterative development. Companies with experience in public sector consultancy will find this an advantageous situation to leverage their expertise and expand their portfolios.

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Notice Information

Notice Title

In Year Finalisation Phase 2

Notice Description

This will be bid for through the Market Research Framework MR130001. Ipsos Mori have already carried out usability testing on an early version of the TC603URD and TC603UR notes for In-year finalisation. The research indicated that there was still work to be done for customers to understand the process. These notes have been substantially re-drafted and we would now like to commission a further round of testing, with a view to identifying those areas that customers still find difficult. This will help HMRC understand where additional complimentary information - call scripts and web guidance - is still required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-472e06d7-adc8-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3c2c7be7-914c-4dac-bb8c-dd060bf82609
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Not applicable
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£19,705 Under £100K
Lots Value
Not specified
Awards Value
£39,510 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20169 years ago
Submission Deadline
28 May 2015Expired
Future Notice Date
Not specified
Award Date
20 Feb 201511 years ago
Contract Period
7 Jun 2015 - 22 Jul 2015 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

IPSOS MORI

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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