Tender

GB-High Wycombe: FOI and compliants handling system

WYCOMBE DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Tender

13 Feb 2017 at 12:24

Tender Notice
Summary of the contracting process

Wycombe District Council is initiating a public procurement process for an information request (FOI) and complaints handling system, with the title "GB-High Wycombe: FOI and complaints handling system." This opportunity falls under the services category and is located in High Wycombe, South East England. The tender is currently in the active stage and will remain open until 3 March 2017, with a budget ranging from £10,000 to £25,000. The procurement method is an open procedure, seeking quotations for an existing system that may require some customisation.

This tender provides a significant opportunity for businesses specialising in information management and software solutions. Companies that offer off-the-shelf software packages for handling FOI requests and complaints, particularly those with experience in reporting and compliance features, would be well-suited to compete. The ability to propose enhancements, such as performance analytics and compliance risk assessments, may position bidders favourably in this procurement process.

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Notice Information

Notice Title

GB-High Wycombe: FOI and compliants handling system

Notice Description

Wycombe District Council is looking for an information request (FOI) and complaint handling system. The purpose of the system is to log, monitor and generate reports on a range of information requests: FOI, EIR DSAR, s29/35 and also complaints, compliments and comments which we receive in a variety of ways; directly via a web form, email and post. We are also interested in any additional opportunities that a solution may present such as publication of performance against targets and geography area/place, publication of requests and responses (disclosure logs) reporting on risks associated with non-compliance, analysis of trends to support pro-active publication of information and pre-empt complaints. The Council is seeking quotes from contractors who can supply an existing "off the shelf" system, and while we would expect a degree of customisation, we are not looking to develop a bespoke system from scratch

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-47396660-1942-494a-a2bb-eb55d8386a52
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/401c169f-29c4-4a50-bf29-e8ad740c3764
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48780000 - System, storage and content management software package

Notice Value(s)

Tender Value
£25,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Feb 20179 years ago
Submission Deadline
3 Mar 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
17 Jul 2017 - 17 Jul 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WYCOMBE DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HIGH WYCOMBE
Postcode
HP11 1BB
Post Town
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ13 Buckinghamshire
Delivery Location
TLJ South East (England)
Local Authority
Buckinghamshire
Electoral Ward
Abbey
Westminster Constituency
Wycombe

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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