Award

Research Specification to understanding the business customer benefits of the reforms laid out in HMRC and HM Treasury's 10-year Tax Administration Strategy

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

01 Dec 2021 at 14:06

Award Notice
Summary of the contracting process

The procurement process for the project titled "Research Specification to understand the business customer benefits of the reforms laid out in HMRC and HM Treasury's 10-year Tax Administration Strategy" is being conducted by HM Revenue & Customs. This initiative falls within the research and development services category, specifically targeting businesses in England. The procurement method is selective, involving a call-off from a dynamic purchasing system, with the contract period set to commence from 24th November 2021 and concluding on 30th June 2022. The total value of the contract is £170,000, with the tender period having ended on 23rd November 2021.

This contract creates significant opportunities for SMEs, particularly those with expertise in tax systems, compliance, and digital business processes. Businesses that can demonstrate capabilities in conducting research and delivering analytical insights related to tax reforms, customer experience improvements, or productivity enhancements would be well-positioned to participate. Engaging in this tender could allow companies to expand their portfolios by contributing to the evolving landscape of tax administration in the UK, ultimately benefiting from the anticipated productivity gains for businesses.

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Notice Information

Notice Title

Research Specification to understanding the business customer benefits of the reforms laid out in HMRC and HM Treasury's 10-year Tax Administration Strategy

Notice Description

In July 2020, HM Treasury and HM Revenue & Customs jointly set out a 10-year Tax Administration Strategy (TAS) 'Building a trusted, modern tax administration system'1 The reforms set out in the strategy are: * The extension of Making Tax Digital to help move the UK towards a fully digital tax system that works closer to real-time * Improving our use of real-time information that will allow taxpayers to have a more up-to-date understanding and greater certainty over their tax position, with capacity for real-time risk assessment. * The timely payment of tax that will allow people and businesses to pay the right tax with ease in ways that fit with how they live their lives and go about their businesses * Delivering a secure and easily accessible single digital account/customer record to give taxpayers a single and complete financial picture bringing together their different taxes and data sources, and enabling HMRC to deliver more personalised services * Improving services for agents and representatives that will enable HMRC to design in access for appointed agents and representatives from the outset, and support efforts to ensure high standards within the tax advice market. * Reform of the tax administration framework to create a simpler, more transparent framework that helps build greater trust and provides greater certainty for taxpayers. The tax administration framework refers to the set of laws, regulations, processes and guidance that allow HMRC to administer the tax system. 2.3. While mapping the existing data aligned to understanding the benefits of these reforms, HMRC have identified an evidence gap for understanding the perceived benefits for UK businesses. 2.4. While HMRC are in a relatively strong position to demonstrate how the reforms set out in TAS will improve compliance, customer experience, and reduce HMRC costs, HMRC have less evidence supporting how the reforms will reduce customer costs or create productivity benefits for businesses and how these may build over time. 2.5. While there is some academic and international evidence to draw on, the lack of evidence applied to the UK leaves HMRC in a weak position to incentivise businesses to engage with our reforms, and have better evidence to inform the future direction of the TAS. 2.6. To do this, we need research to identify tangible customer benefits (e.g. productivity gains from going digital, from alignment of processes for different taxes, and increased ease of use of the tax system), that we can build into our planning.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-49bc2bc1-0703-451d-b74a-91f09363481e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/140ebe7f-159e-43f0-94ce-7b1dc3ca62a6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£170,000 £100K-£500K
Lots Value
Not specified
Awards Value
£170,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Dec 20214 years ago
Submission Deadline
23 Nov 2021Expired
Future Notice Date
Not specified
Award Date
11 Nov 20214 years ago
Contract Period
24 Nov 2021 - 30 Jun 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALFORD
Postcode
M60 9LA
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified
Local Authority
Salford
Electoral Ward
Ordsall
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

KANTAR PUBLIC

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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