Planning

Windrush Compensation Scheme - Claims Assistance

HOME OFFICE

This public procurement record has 2 releases in its history.

Planning

19 Apr 2021 at 13:36

Market Engagement Notice
Planning

06 Aug 2019 at 09:23

Market Engagement Notice
Summary of the contracting process

The Home Office is initiating a procurement process titled "Windrush Compensation Scheme - Claims Assistance" as part of the ongoing efforts to assist claimants in completing their compensation claim forms related to the Windrush Compensation Scheme launched on April 3, 2019. The procurement is currently in the planning stage, with activities expected to support service delivery across the UK and for overseas individuals. While the deadline for suppliers to express their interest has passed, previous milestones indicate that supplier engagement was sought until December 31, 2019. Interested parties were encouraged to register through the eSourcing Portal, with the service anticipated to commence by January 2020.

This procurement opportunity can foster significant business growth for suppliers within the administration services sector, particularly those specialising in support and assistance for vulnerable communities, such as small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Businesses that can demonstrate their capability to deliver comprehensive service solutions across diverse geographical locations, including overseas support via telephone, would be well-positioned to compete effectively for this contract. The engagement event facilitated by the Home Office also provided potential suppliers with a platform to refine their procurement approach.

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Notice Information

Notice Title

Windrush Compensation Scheme - Claims Assistance

Notice Description

On 3.4.2019, the Home Office launched the Windrush Compensation Scheme. As part of this scheme, The Home Office is seeking suppliers to provide independent assistance for claimants needing support in completing their compensation claim forms. Selection of this service is at the discretion of the claimant and is not a requirement for submission of the form. It is expected that the chosen supplier will be delivering this service by January 2020. The service is required across the UK and must also provide an ability to support overseas individuals via telephone. Service users will be referred to the supplier via the Windrush Helpline, operated by the Home Office. A PIN was previously issued on 8.4.2019. This indicated that the service would not be split in to lots. This strategy is under consideration and suppliers are now requested to register either: - to deliver the entire the service, or - to deliver a part of the service that is likely to relate to a geographical location. Prospective suppliers are invited to express an interest by emailing the Authority and providing the following information: - company name and details, - contact name and details, - UK VAT registration number (if applicable), - ability to provide the full service requirement to all locations: yes/no. Additional information: In addition, the authority is intending to facilitate a supplier engagement event to be held during the week commencing 9.9.2019. During this process, the authority will look to the participants to assist in refining their procurement strategy. If you wish to participate in this event, you should register your interest via e-mail to the same email address no later than 17.00 on the 23.8.2019. The Authority uses an eSourcing toolkit to enable its sourcing activities to be conducted over the internet. Further documentation will be made available via the eSourcing portal. Any organisation intending to submit an expression of interest must be registered as a supplier with the CCS eSourcing Portal (https://gpsesourcing.cabinetoffice.gov.uk). Please note this is a request for information only. The contracting authority does not undertake to enter into any contractual agreement on the basis of this notice

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4cbc1924-c076-43d3-8c83-f86a8e599bbf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fedad053-bf80-4ba2-912d-117903771bf5
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75100000 - Administration services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Apr 20214 years ago
Submission Deadline
Not specified
Future Notice Date
31 Dec 2019Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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