Award

NSDR Contractors - Case Assistant

DEPARTMENT OF HEALTH AND SOCIAL CARE

This public procurement record has 4 releases in its history.

AwardUpdate

22 Jan 2020 at 14:59

AwardUpdate

22 Jan 2020 at 14:36

AwardUpdate

22 Jan 2020 at 14:36

Award

22 Jan 2020 at 14:34

Summary of the contracting process

The procurement process concerns the Department of Health and Social Care, which is seeking a contractor for the position of Case Assistant under the title "NSDR Contractors - Case Assistant". This procurement falls under the recruitment services sector and is located in Leeds, England. The latest update indicates that the procurement has been completed, with key dates including the end of the tender period on 27 September 2019 and the contract period running from 30 September 2019 to 27 December 2019. The procurement method used was selective, specifically a call-off from a framework agreement, with a total contract value of approximately £15,522.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) looking to expand their services in the recruitment sector. Businesses with capabilities in recruitment services can tailor their offerings to meet the specific needs outlined in the tender, such as case administration and stakeholder engagement. Furthermore, the contract's association with public health initiatives makes it particularly attractive for organisations seeking to partner with government agencies.

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Notice Title

NSDR Contractors - Case Assistant

Notice Description

The Case Administrator will be responsible for providing support to the investigation and resolution of complex supply cases, to ensure the case team can work quickly to achieve outcomes as efficiently as possible. Key responsibilities and tasks include: - Monitoring shared mailbox and liaising with Case Manager to provide prompt response to new complex cases raised through the escalation process and support them through to closure - Arranging, attending and, where appropriate, participating in meetings and conference calls with relevant stakeholders. - Note taking, recording and monitoring actions - Monitoring next steps and ensuring they are followed up to closure - Ensuring cases are maintained and up to date on the case management database and any other relevant documentation - Validating disruption by contacting key stakeholders to confirm and assemble key facts pertaining to cases - Co-ordinating and communicating logistics instructions to external parties

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4cc78a86-b88f-4c40-b1fd-2d77506720b9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/82912789-66dd-4b22-b037-d06fec206eb7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79600000 - Recruitment services

Notice Value(s)

Tender Value
£16,014 Under £100K
Lots Value
Not specified
Awards Value
£16,014 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jan 20206 years ago
Submission Deadline
27 Sep 2019Expired
Future Notice Date
Not specified
Award Date
26 Sep 20196 years ago
Contract Period
29 Sep 2019 - 31 Dec 2019 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH AND SOCIAL CARE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 7UE
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

HARVEY NASH

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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