Award

Managed Service for Special Needs Transport and Associated Services

HARROW COUNCIL

This public procurement record has 2 releases in its history.

Award

24 Feb 2022 at 18:40

Award Notice
Tender

01 Oct 2021 at 13:35

Tender Notice
Summary of the contracting process

The London Borough of Harrow is seeking a provider to deliver a Managed Service for Special Needs Transport and associated services with a contract value of £27 million. The procurement process is currently at the Award stage, following the completion of the tender initiated in October 2021. The successful provider will be responsible for supplying and managing drivers and passenger assistants for transportation services within Harrow and Brent, operating from the Harrow Central Depot. The contract period will commence on 1 April 2022 and conclude on 31 March 2026, with the initial deadline for tender submissions having ended on 12 November 2021.

This contract provides substantial growth opportunities for businesses specialised in personnel provision, particularly those experienced in managing staff for transportation services. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to participate in this tender, which aims to ensure safe, reliable, and consistent transportation for service users. Companies that can supply qualified drivers and passenger assistants are encouraged to engage, as the successful contractor will need to manage a team of around 270 staff to meet the service demands.

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Notice Information

Notice Title

Managed Service for Special Needs Transport and Associated Services

Notice Description

The London Borough of Harrow (the "Authority") is seeking to appoint a provider to deliver a Managed Service for the Supply of Staff for Special Needs Transport (SNT) and Associated Services. The successful provider will directly provide and manage drivers and passenger assistants, including on-site supervision, staff attendance management, provision of replacement staff, and coordination on all matters relating to this provision of staff and service delivery. The services include the transportation of service users to schools in the boroughs of Harrow and Brent, and adults to day centres and other activities. This contract for the Managed Service for the Supply of Staff for Special Needs Transport and Associated Services is commissioned by the London Borough of Harrow on behalf of both Harrow and Brent Councils. The successful provider will directly provide and manage drivers and passenger assistants and manage key aspects of the service requirements for provision of driver and passenger assistants for the SNT Service based at the Harrow Central Depot. Harrow Council currently delivers passenger transport services for children and young people with Special Educational Needs as well as to vulnerable adults on behalf of Harrow and Brent Councils. The SNT service utilises a fleet of 162 minibuses provided by the Authority and operating from the Central Depot. There are approximately 350 staff covering both Harrow & Brent routes of which approximately 80 (35 drivers / 45 Passenger Assistants) are employed by the Authority. The remaining staff (approximately 270) are expected to be provided by the Service Provider. These will included both drivers and passenger assistants. These numbers will be subject to change during the term of the contract and are provided as an indication only. The aim of the service is to ensure the provision of a safe, reliable and consistent service for those that are eligible, in accordance with the following guidelines: * Safe: The safety of each service user is of over-riding importance * Reliable: Service users must arrive at the right location and on time; and * Consistent: Minimising variations of drivers and passenger assistants

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4f157fa1-c5d9-4095-a63d-99cbe3dd898c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c94a7f68-9711-4f00-9dd1-64f64d07c3d5
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£27,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£34,972,510 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
24 Feb 20224 years ago
Submission Deadline
12 Nov 2021Expired
Future Notice Date
Not specified
Award Date
25 Jan 20224 years ago
Contract Period
31 Mar 2022 - 31 Mar 2026 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HARROW COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HARROW
Postcode
HA1 2XY
Post Town
Harrow
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Harrow
Electoral Ward
Marlborough
Westminster Constituency
Harrow West

Supplier Information

Number of Suppliers
1
Supplier Name

NR

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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